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3.1

Went ahead and got the frozen custard again, and again it was gritty and yellow. Please fix it i am tired of wasting money on overmixed frozen custard.

Reason of review: Bad quality.

Location: Los Angeles, California

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Guest

We ate at Culvers in Coralville iowa and only got part of our order and what we got was cold, so we complained to what they said was the manager, he knew less than the employees who seemed more interested in their own conversations than the customers, he wasn't able to solve the problem to my satisfaction and when I sent a survey on the website they had the same person call me back, and it would be nice if he could talk to me over the phone so I could understand him. I had to tell him to slow down and speak so I could understand.

In the end they didn't know how to please a customer and we have been there a lot.

Matter of face one of the longer time employees said to me, "I haven't seen you for awhile" and I said that months ago I too had an issue of bad sauce and no one ever responded to the inquiry.........Great place to eat! Huh!!!

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