Culligan International Company - Shoddy plumbing/installation

8 of 114 Culligan International Company reviews

I had a water filter installed on my main water line, which draws from an underground stream.The canister was installed without the use of any wall brackets in an 'L' configuration--one pipe going into the filter on top and one running out on the bottom, both PVC pipes running perpendicular to the wall.

The clearance between the bottom of the canister and the bottom pipe was so small that the canister could not be unscrewed without putting pressure on the bottom PVC joint and torque on the top joint. Needless to say, the joint popped. Culligan headquarters agreed to repair the system on a Saturday by contracting a local plumber who came out that same day. Months later, Culligan local decided to charge me, claiming that I broke the pipe.

Who is really liable?(See photos)

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Diversity of Products or Services
Price Affordability

Reason of review:
Culligan headquarters not communicating with Culligan local
Monetary loss:
Product or service
Culligan Water Softening System
Review category
review #707954

Author wants to be contacted by the company. Learn more

Had an experience with Culligan International Company? Submit review ›
Helpful? 2 Yes 2 1 No 1
Had the same issue 0 Yes 0
8 of 114 Culligan International Company reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Culligan International Company.
Filing a new complaint about