CTV Beam Phone Numbers and Emails

Customer Service:

  • (334) 298-7000

CTV Beam Email:

Customer Service

CTV Beam Contact Information

CTV Beam Website:

CTV Beam Online Chat:

Corporate Office Address:

CTV Beam
P.O. Box 130, 2400 Sportsman Dr.
Phenix City, Alabama 36867
United States

Other Info (opening hours):

Lobby Hours:

Monday – Friday: 8 a.m. – 5:30 p.m.

Saturday: Closed

Fax:

(334) 298-0833
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Summary of CTV Beam Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CTV Beam Customer Service?

Account Question:

  • “Lost password”

Product/ Service Question:

  • “Internet not working I have a heart condition”

About

CTV Beam FAQ
Ensure The Client's DTA or DVR is powered on and connected to The Customer's TV. If using an HDMI cable (square on each end) to connect the DTA/DVR to the TV, use the TV remote's INPUT or SOURCE button to verify that the TV is set to use the correct HDMI jack (HDMI1, HDMI2, etc. If using a standard coax cable (round on each end) to connect the DTA/DVR to the TV, use the TV remote's INPUT or SOURCE button to verify that the TV is set to the correct input (usually TV or CABLE) and the correct channel (3 if using a DVR, and 3 or 4 if using a DTA). Locate the SETUP button on the DTA remote, located below the 7 button. Hold the SETUP button down until the light at the top of the DTA remote turns green. Immediately release the SETUP button and press 981. The User of company services should now be able to change channels. If unsuccessful, repeat steps 1 through 4.
To read more: http://www.ctvbeam.com/en/frequently-asked-questions
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