24 of 46 Ctrip reviews

I had tried to book flights to Taiwan from Hong Kong.Skyscanner showed one particular price however once entering the Ctrip website, Ctrip showed a slightly higher fare.

I wasn't too fussed and decided to proceed however half way entering my information for three passengers, a pop-up appeared to advise me the price has doubled per a person! I refreshed the page and Ctrip was showing the original cheaper fare again so I tried to make a reservation only to be sorely disappointed and rather frustrated. The situation occurred 4 times! Each and every time the same pop-up window would appear to tell me the fare has doubled in price.

This is a terrible scam!

DO NOT BOOK WITH THEM.This is absolutely unacceptable.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Additional Fees
Product or Service Quality
Insurance Quality

  • What I liked
      No items
  • What I disliked
    • Unreliable
    • Thieves
    • Poor communications
    • Poor customer service
    • Frustrating

Reason of review:
Pricing issue
Preferred solution:
Price reduction
Monetary loss:
Product or service
Ctrip Website
Review category
Travel Agencies
review #725348

Author wants to be contacted by the company. Learn more

Had an experience with Ctrip? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
24 of 46 Ctrip reviews

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You were reading a complaint about Ctrip.
Filing a new complaint about