Ma Yau Tong, Hong Kong
0 comments
100% full Not resolved

I had tried to book flights to Taiwan from Hong Kong.Skyscanner showed one particular price however once entering the Ctrip website, Ctrip showed a slightly higher fare.

I wasn't too fussed and decided to proceed however half way entering my information for three passengers, a pop-up appeared to advise me the price has doubled per a person! I refreshed the page and Ctrip was showing the original cheaper fare again so I tried to make a reservation only to be sorely disappointed and rather frustrated. The situation occurred 4 times! Each and every time the same pop-up window would appear to tell me the fare has doubled in price.

This is a terrible scam!

DO NOT BOOK WITH THEM.This is absolutely unacceptable.

Review about: Ctrip Website.

I didn't like: Unreliable, Thieves, Poor communications, Poor customer service, Frustrating.

Review #725348 is a subjective opinion of a user.

1.0
Additional Fees
Staff
Website
Insurance Quality
Product or Service Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Pricing issue / $3000
Preferred solution Price reduction

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