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Contact CSAA Insurance Group Customer Service

CSAA Insurance Group Phone Numbers and Emails

Toll-Free Number:

  • 1 (800) 222-4242
Call customer service
Send Message

Customer Service:

  • 1 (800) 922-8228
    For Evidence of Insurance
  • 1 (800) 207-3618
    Texting Service

Headquarters:

  • 1 (925) 279-2300

Legal:

  • 1 (888) 980-6091
    CCPA Inquiries
  • 1 (855) 991-3222
    Privacy Inquiries

Technical Support:

  • 1 (888) 980-5650

CSAA Insurance Group Emails:

Accessibility
Policyholder Relations Team
Business Customer Service
Field Product Consultant
Customer Service
For Evidence of Insurance, For Policyholders, Supplier Diversity
Jobs/ Career
Legal
Privacy Inquiries
Media
PR Inquiries
Technical Support

CSAA Insurance Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

CSAA Insurance Group Customer Service Rating
5 out of 5
Contact Method Distribution
79% phone, 21% email
Most Popular CSAA Insurance Group Phone Number
1 (800) 222-4242
Most Popular CSAA Insurance Group Email Address
iibhomeownersmortgage@csaa.com
Average Calls duration
15 seconds
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Сontact CSAA Insurance Group Customer Service?

Most Popular Number:

(800) 222-4242

There are several CSAA Insurance group phone number options for you to choose from. For customer service: Call 800.222.4242
24 hours a day / 7 days a week. Located outside Northern California? You can view the phone number for your state via their website .For inquiries about their website: Call 888.980.5650, 24 hours a day / 7 days a week. For claims assistance: Call 800.222.4242. 24 hours a day / 7 days a week. For media and press inquiries: Public Relations: 925.279.2300. Their commitment is to provide you prompt, excellent replies that improve your interaction with them.

To reach their customer service via CSAA Insurance group contact email, you should identify the issue beforehand as your letter must be sent to the right address. For evidence of insurance: Lender self-service - LenderHub - The AAA Self-Service Portal. For policyholders, send an email to endorsements@csaa.com. For media and press inquiries: PR@csaa.com. The customer service team members that work hard to effectively handle your demands watch your email all day long. Using this channel to get in touch with them will guarantee a thorough and useful answer catered to your particular needs.

CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. Best for more than 90 years and are one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners.
CSAA Insurance group headquarters located at 3055 Oak Road Walnut Creek, CA 94597, they have more than 3,500 employees, with offices in Arizona, California, Colorado, Nevada, New Jersey and Oklahoma, each with a unique CSAA Insurance group address.

For customer service, for inquiries about their website, for claims assistance they are open 24/7, 7 days a week. If you have questions about your policy or are experiencing financial difficulty paying your bills due to unforeseen circumstances, please reach out to our Insurance Specialists who are available to help at 800.207.3618, Monday through Friday, 4 AM to 11 PM PT, and Saturday and Sunday, 4 AM to 7 PM PT. They are also providing a variety of services and resources to help ease a very difficult time for AAA members, our employees and our communities.

PissedConsumer Club

Contact Information

CSAA Insurance Group Website:

CSAA Insurance Group Help Center:

Corporate Office Address:

CSAA Insurance Group
3055 Oak Road
Walnut Creek, California 94597
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm


Mailing Address:

Attn: Policyholder Endorsement Department

PO Box 22221

Oakland, CA 94623-2221

More contact details

Summary of CSAA Insurance Group Customer Service Calls

11 TOTAL
CALLS
00:15 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CSAA Insurance Group?

Product/ Service Question:

  • “Of insurance”
  • “Evidence of insurance”
  • “Insur policy edit”

Request for Information Question:

  • “Have a question”
  • “My car was stolen and wanted to get ahold of the adjuster signed to it was hard to speak with him I needed questions answered”

Other Question:

  • “Nobody answering emails…import”
  • “Claim problem.”
  • “CLAIMS”

Compare CSAA Insurance Group Customer Service To

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