Contact Crystal Rock Customer Service

Email communication is organized into different categories for the types of contact that may be needed with the company. No direct legal or media inquiries are given, but there is a general Crystal Rock email for miscellaneous or social media-based inquiries: social@primowater.com. This email form would be ideal for general inquiries, comments, or anything unrelated to a single department.

The Crystal Rock headquarters is run under DS Services of America, Inc., with Corporate offices at 200 Eagles Landing Boulevard, Lakeland, Florida 33810, United States. To send official mail, particularly legal ones, the address is Attention: Legal Officer, 1150 Assembly Drive, Suite 800, Tampa, FL 33607. You should utilize such addresses depending on your communication with the company: general, corporate, or legal.

All Crystal Rock offices have the same opening hours daily. Their regular service is from Monday to Thursday, 8:00 AM to 5:00 PM, to receive clients' queries during business hours. It is open beyond the usual hours on Fridays for such customers, from 8:00 AM to 9:00 PM, creating reasonable flexibility for those who need help late in the day.

To send a message through the Crystal Rock website, click the "Contact Us" section. You can call the respective phone numbers mentioned above during business hours, send physical mail to their office location, or use the online contact form for general inquiries. This multi-channel approach makes getting in touch with them as simple and easy as possible for their clients.