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Contact Crystal Mountain Customer Service

How to Reach a Person at Crystal Mountain

Verified Contact Information

Toll-Free Number:

  • 1-855-995-5146
Call customer service
Send Message

Customer Service:

  • 1-231-378-2215
    Security
  • 1-231-378-4357
    Ski Patrol
  • 1-888-968-7686

Accessibility:

  • 1-800-968-7686

General Info:

  • 1-855-721-5277
  • 1-231-668-6628

Jobs/ Career:

  • 1-231-378-2055

Legal:

  • 1-888-968-7686 ext 5702
    Privacy Inquiries

Sales/ Reservations:

  • 1-888-968-7686 ext 5100

Crystal Mountain Emails:

Customer Service
General Info
Jobs/ Career

How to Contact Crystal Mountain?

Most Popular Number:

(855) 995-5146

The Crystal Mountain phone number for general customer service inquiries is +1 (855) 721-5277. You can also use the following local number to get in touch with the customer care agents: +1 (231) 668-6628. The professional support agents will answer your questions about lift tickets and season passes, ski and snowboard lessons, amenities and services, or events. You can also learn about options for weddings, group events, corporate bookings and RV/lodging arrangements at these phone lines. To reach Lodging Reservations, dial +1 (888) 968-7686 with ext. 5100. If you need to contact the security service, call +1 (231) 378-2215. The Ski Patrol is available at +1 (231) 378-4357. To discuss legal inquiries with official representatives, call the corporate office at +1 (855) 995-5146.

The Crystal Mountain customer service email for general information is info@crystalmountain.com. The customer care agents at this address are ready to answer your questions about the tickets, season passes, private lessons, fees, and discounts. You can also learn about dining options, parking, equipment storage, and upcoming events via email. The same address can be used for website accessibility feedback and Privacy Policy concerns. If you require assistance with your online store account, including password resets, contact Admin Support at cmstoreadmin@crystalmountain.com. If you are interested in a job position at Crystal Mountain, email your resume to humanresources@crystalmountain.com. Alternatively, you can submit your inquiry using the online form on the official website.

The Crystal Mountain address for mailing inquiries is Crystal Mountain, 12500 Crystal Mountain Dr., Thompsonville, Michigan 49683, United States. You can send official correspondence, information requests, and legal documentation to this address. You can also contact the company’s representatives at this office to inquire about investment opportunities and partnership requirements. The same address can be used to share your experience, file a complaint, or offer a suggestion. The customer service team will study your comments and contact you back to discuss the details.

The Crystal Mountain hours of operation depend on the season. During the Winter Ski Season, the Lift hours are from 9 a.m. to 4 p.m. PT daily. Note that these times may vary with weather and season conditions. Night skiing is available on Fridays, Saturdays, and select holidays. The slopes stay open until 8 p.m. PT. During Summer Season, the resort and Scenic Gondola operate Friday through Sunday from 10 a.m. to 5 p.m. PT. You should keep in mind that hours may change based on weather, trail or lift availability and special events. For lift‑specific times and real‑time updates, it is better to check the Mountain Report page on the official website.

To reach the customer service team via the Crystal Mountain website, scroll to the bottom of the homepage and select the Contact Us page from the Resort section. Here, you will find the available ways to get in touch with customer care representatives and other departments, including phone numbers, email links, and mailing address. You can click the email link to write a direct message to the team you wish to contact. Alternatively, you can fill out the form at the bottom to file a complaint or share your feedback.

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Contact Information

Crystal Mountain Website:

Crystal Mountain Help Center:

Corporate Office Address:

Crystal Mountain
12500 Crystal Mountain Dr.
Thompsonville, Michigan 49683
United States

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