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Contact Crystal Classics Customer Service

Crystal Classics Phone Numbers and Emails

Toll-Free Number:

  • (800) 999-0655
Call customer service

Customer Service:

  • (614) 430-8180

Headquarters:

  • (614) 430-8810

Crystal Classics Email:

Customer Service
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Crystal Classics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Crystal Classics is 8009990655. 70% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Thursday and Saturday.

  • Be prepared for the call as Crystal Classics may ask you for the following information to identify you as a customer: order id or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Crystal Classics Website:

Crystal Classics Help Center:

Corporate Office Address:

Crystal Classics
6185 Huntley Rd., Ste K
Columbus, Ohio 43229
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 9:00AM-5:00PM (EST)

More contact details

Fax:

+1(614) 430-8728

Crystal Classics Rating Based on 1 Review

Rating details

3.0
more details
Price Affordability
Product or Service Quality
Style and Design
Discounts and Special Offers

Rating stats

Rating trend

How Good is Crystal Classics's Customer Service?

Peter L Reu
Peter L Reu
Feels Disappointed | Sep 26, 2024

It has been non-existent.
Were you able to get in touch with Crystal Classics on my behalf?
If you have, I have not received any form of communication from Crystal Classics.

Read full quote
Vasti Vfb
Vasti Vfb
Feels Satisfied | Dec 18, 2022

very helpful

Read full quote

Summary of Crystal Classics Customer Service Calls

23 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Crystal Classics?

Product/ Service Question:

  • “Broken piece”
  • “Damaged item”
  • “Product availability”

Request for Information Question:

  • “Check on order status from november, 2022”
  • “Question about shipping time to Savannah GA if place online order today”
  • “Check on an order”

Return/ Replace Question:

  • “Need a mailing address for returns”

Shipping and Delivery Question:

  • “Free shipping code?”
  • “Christmas Order #1341684 not delivered”

Refund Question:

  • “Refund rude”

Payments and Charges Question:

  • “Coupon code not valid.”

Staff Question:

  • “Customer service”

Other Question:

  • “Praise”
  • “Information”
  • “Cant finnish order”
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