255 E Dania Beach Blvd, Dania Beach, FL 33004, USA
Not resolved
1.0
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Website
0 comments

Horrible horrible customer care, after waiting on the phone for one hour and 45 minutes to speak to a representative, we had to cancel our cruise 4 months in advance. The online cancellation policy information states : $100.00 per person and a $24.99 processing fee.

she informed me our cruise was under (penalty) whatever that means and said they will be keeping all of our deposit $800.00

i will NEVER USE THIS COMPANY AGAIN.

Product or Service Mentioned: Cruisesonly Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment