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Online promotions are misleading, dont believe what they offer. Phone service horrible. Do not use this company or you will be sorry!

Product or Service Mentioned: Cruisesonly Cruise Booking.

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Anonymous
#1706112

Stay away from CruisesOnly. I booked months ago using a credit card for the booking fee of $148.99.

I tried calling them to cancel the reservation for the cruise (6 months from now). No luck getting them on the phone. Waited forever and then gave up which is probably what they want. I could only pull up my reservation information and a link to make payments.

I suppose they'll contact me when the credit card I used for the booking fee won't work. That account is no longer active. I don't feel good about booking with CruisesOnly.

I had no problems with the trip I took through a face to face travel agent. I don't recommend this company.