Contact Information

CruisesOnly Phone Numbers

  • (800) 278-4737
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CruisesOnly Chat:

Corporate Office Address:

Cruises Only LLC
P. O. Box 536637
Orlando, Florida 32853-6637
United States

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Summary of CruisesOnly Customer Service Calls

21 TOTAL
CALLS
38% SUCCESSFUL
CONNECTIONS
05:29 AVG CALL
DURATION
40% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact CruisesOnly to Ask about:

Request for Information Question:

  • “Reconfirm”
  • “Complain about agent service” , Review #1577678
  • “I have questions”

Payments and Charges Question:

  • “Rebate”
  • “Unknown charges”

Product/ Service Question:

  • “Book a cruise”

Activation/ Cancellation Question:

  • “I want to cancel a cruise I have from 31 August 2019,du to hurricane dorian”

Other Question:

  • “New reservation”
  • “Vacation”
  • “To make a booking” , Review # 1601166

CruisesOnly Rating Stats

1.6 out of 5 stars
based on 22 reviews
See all 32 reviews

Rating trend

About

Top CruisesOnly Services

Cruise Booking, Customer Care, 7 Night Southern Caribbean Cruise Booking

CruisesOnly Pros and Cons

Cons: Take liberties without notifying the customer, Not customer service oriented, Feed not clearly stated before booking

Related Companies

World Travel Holdings, Cheap Cruises, Cruises Com, Luxurycruise Com, Vacation Outlet

Summary

CruisesOnly is a travel agency which specializes in cruises and cruise vacations. The company was founded in January 1986. Its headquarters is based in Wilmington, Massachusetts, United States. CruisesOnly offers Crystal River, Oceania, Regent Seven Seas, Viking Ocean, and Cunard luxury cruises. There is a CruisesOnly V.I.P. Customer Loyalty Club with Silver, Gold, Platinum, and Diamond plans. The company also offers Cruise Line Loyalty Program with exclusive promotions and booking discounts. There is an online tool to search and reserve cruises on the company website. Customers can cancel an order with full or partial refund. Available payment options are Visa, MasterCard, American Express, and Discover. All payments are made in U.S. dollars.

CruisesOnly reviews and complaints

CruisesOnly is ranked 26 out of 227 in Cruises and Ships category

Payment Methods

VISA

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CruisesOnly Stats

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Number of Reviews

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Number of Calls

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