Ann Arbor, Michigan
Not resolved
1.4
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Agent named Janete suey send here to email she never ever get to respond to my email I called her and keep a message in a phone in her Extinction and she never got to respond to my call today Friday July 5th 2019 time 12:00 noon in Michigan I do call Cruise only the lady answer the phone and I told her I like to talk to the supervisor she do ask me about my name my cell phone number my booking number and why I'm calling asking for supervisor and I told her I want to file complaint about the agent named Janet she put me on hold for over 25 minutes and never ever nobody come to the phone again shame on these people do service shame on the supervisors take that long to come talk to the customer on the phone shame on this company had. Can a lousy worker over there thank you

Reason of review: Today Friday July 5 I call 12 noon Michigan time talk to the agent I asked her to talk to the supervisor she do dick my name my booking number my last name my cell phone number and she put me on hold for over 25 minutes never ever have the supervisor came.

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