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Contact Cruisebound Customer Service

Cruisebound Phone Numbers and Emails

Toll-Free Number:

  • (844) 459-7245
Call customer service
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Cruisebound Emails:

General Info
Jobs/ Career
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Cruisebound Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Cruisebound is 8444597245.

  • The longest wait times are on Thursday and Monday, while the shortest are on Friday. The average call time is 17 minutes.

  • People call Cruisebound mainly because of request for information, return/ replace, payments and charges.

View full overview ›

How to Contact Cruisebound?

Most Popular Number:

(844) 459-7245
Total calls: 20 Issues resolved: 2 Last call: Dec 8, 2025

The Cruisebound phone number to reach the customer service team is 1-844-459-7245. The helpline is available daily between 9 a.m. and 6 p.m. EST. You can contact customer care agents for booking assistance and help selecting cruise lines, ships, itineraries, and cabins. You can also call this number whenever you need help changing or cancelling reservations, understanding cancellation policies, and rebooking options. The support agents at this phone line will provide guidance on required travel documents, visas, and identification as well. The same number can be used to learn about port activities and tours, as well as information about onboard services, including dining options, entertainment, and special accommodations.

The Cruisebound customer service email address for general inquiries is contactus@cruisebound.com. You can use this address to learn about the company, the cruises it offers, itineraries, and prices. You can also request information about the onboard services and shore excursions via email. The same address can be used to share your experience with the company, offer a suggestion, or file a complaint. Alternatively, you can message the customer care team via the official website. Fill out the form on the Contact Us page and describe your issue to reach the support representatives with your inquiry. If you are interested in a career at the company, email your resume to jobs@cruisebound.com.

To contact the customer care representatives online, visit the Cruisebound website and click the Contact Us tab in the upper right corner of the homepage. Here, you will find the customer service phone number, the company’s mailing address, and hours of operation. Additionally, you can complete a request form on the right to reach the customer support agents. Provide the required contact information, select the topic of your inquiry from the drop-down menu, and type your message in the text box below. The customer relations member will get in touch with you to discuss your matter and offer ways to resolve your problem as soon as they study your case.

PissedConsumer Club

Contact Information

Cruisebound Website:

Cruisebound Help Center:

Corporate Office Address:

Cruisebound, Inc.
PMB 33106 228 Park Ave. S.
New York, New York 10003-1502
United States

Other Info (opening hours):

Phone Support Hours (EST):

Monday - Saturday: 9:00am - 6:00pm

Sunday: Closed


More contact details

Summary of Cruisebound Customer Service Calls

20 TOTAL
CALLS
17:28 AVG CALL
DURATION
22% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cruisebound?

Request for Information Question:

  • “About my reservation”
  • “Inquiry”
  • “Rescheduled”

Return/ Replace Question:

  • “To change the name of”
  • “I need to correct my reservation.”

Payments and Charges Question:

  • “Payment”
  • “Making sure my payment is fine”

Activation/ Cancellation Question:

  • “Cancel trip”

Other Question:

  • “Gratituity”
  • “My reservation”
  • “Finish booking the cruise”

Compare Cruisebound Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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