Crown Boiler Company - Don't ever buy a Crown Boiler/heater
I am the second owner of an oil fired boiler with which I heat my home (hot water radiators.) The boiler is made by Crown Boiler Company in Philadelphia Pennsylvania. It was installed new in 2002. During a recent annual maintenance visit by my oil company, the technician discovered leakage of water from the cast iron block inside the boiler. It appeared the joint that was leaking was not properly sealed with adhesive material when originally assembled (opinion of the boiler mechanic).
I contacted Crown directly and was told that the boiler block has a "lifetime warranty", but that it would not be honored since I was not the original owner of the boiler.
Now am I missing something or does "lifetime" not mean lifetime? I even asked if they would send a representative out to examine the boiler, and they refused saying it would serve no purpose since they would not honor the warranty for me.
So, my advice is to boycott this company and don't get lured into their promise of "lifetime" warranty which is essentially meaningless.
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