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Contact Crossrope Customer Service

Crossrope Phone Numbers and Emails

Toll-Free Number:

  • (888) 547-8311
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Crossrope Emails:

Customer Service
Jobs/ Career
Sales/ Reservations
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How to Contact Crossrope?

Most Popular Number:

(888) 547-8311
Total calls: 38 Issue resolved: 1 Last call: Jun 5, 2025
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PissedConsumer Reporter

The company has published a single toll-free helpline, 1-888-547-8311, to reach its agents for all purposes. Users with general queries and concerns or those seeking feedback or complaints can call the Crossrope phone number for efficient assistance between business hours. If the line does not connect or the agent cannot resolve the problem, consider other alternatives to calling, such as emailing Crossrope customer service or consulting them in person.

Clients can contact the business agents via three official emails. Users with general queries and complaints can reach Crossrope customer service at support@crossrope.com. Those seeking information about new jobs and career opportunities in the company can write to hq@crossrope.com. For sales and reservations, representative@360businesslaw.com is the Crossrope contact email. Consulting the company agents via email is ideal for general and non-urgent matters. However, sending a letter or visiting the company headquarters would be comparatively safer if the issue is confidential or sensitive.

Users with critical issues and complaints can visit the Crossrope headquarters for better assistance between business hours. The address is Crossrope Jump Ropes, 1639 Green St Ste D, Raleigh, North Carolina 27603, United States. Crossrope customer service also handles general queries and complaints at the headquarters. However, consulting them in person is only recommended if the issue is too complex to resolve online. Otherwise, using the Crossrope contact numbers or emails would be more feasible.

Crossrope customer service is available Monday and Wednesday between 9:00 AM and 3:30 PM EST. Calling or emailing the business agents between these times ensures efficient assistance. Those seeking to relay their queries and concerns on off days can do so via the Crossrope contact email and expect a response on working days. When consulting the company offices in person, confirming the operational hours when making an appointment is best since that can help avoid any inconvenience later.

To reach the business agents online, open the Crossrope website in your browser and click the chat icon at the bottom right corner of the homepage. That will connect you with the customer service team for efficient assistance between business hours. The website also features quick links to sizing charts, membership FAQs, orders, and other relevant subjects to benefit those with relevant queries. You can also contact Crossrope customer service online. To do so, click Help Center on the homepage and select Send Us a Message for the option. Next, complete the form by providing all the required details and submit the request. After reviewing it, the company agents will respond efficiently between business hours.

Crossrope Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call Crossrope is 8885478311.

  • The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Crossrope mainly because of product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Crossrope Website:

Crossrope Help Center:

Corporate Office Address:

Crossrope Jump Ropes
1639 Green St Ste D
Raleigh, North Carolina 27603
United States

Crossrope Rating Based on 4 Reviews

Rating details

2.3
more details
Customer service
Diversity of Products or Services
Price Affordability
Website

Rating stats

Rating trend

Summary of Crossrope Customer Service Calls

38 TOTAL
CALLS
00:34 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Crossrope?

Shipping and Delivery Question:

  • “Wrong order”
  • “Size”
  • “Haven't received my order”

Product/ Service Question:

  • “3rd jump in last 1 lyears. All broke”
  • “Amp handle connections”
  • “Email not working”

Payments and Charges Question:

  • “Unauthorized charges”
  • “Coupon”
  • “Extra charge”

Return/ Replace Question:

  • “Exchange”
  • “Return my purchase”
  • “I send exchange requests but nobody respond”

Request for Information Question:

  • “Ask a question”
  • “Question on return”

Refund Question:

  • “Refund”

Activation/ Cancellation Question:

  • “Cancellation”

Other Question:

  • “Sale”
  • “Amo”
  • “Track an order”

Compare Crossrope Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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