To reach out to the company's customer service manager in real time, dial the following Crosley Radio phone number: 866-276-7539. If this line is busy due to overload, use the following alternative: 800-815-4796. Both are designed to request additional information about record players, turntables, radios, or other devices from the online catalogue. Before calling, prepare your order number, model code, and any questions you may have, so you have this information at hand during a real-time conversation with the manager by phone. Customer support is available during the following business hours: Monday through Friday, 8 a.m. to 6 p.m. EST.
For convenience, the company provides separate Crosley Radio email addresses, each designed for certain matters. If you require customer support regarding a specific product or order, please send your inquiry to customerservice@crosleybrands.com. Have accessibility issues? Report them at accessibility@crosleybrands.com. To cancel your order, contact the dedicated specialist at webstore@crosleybrands.com. Regarding the privacy policy, use the following Crosley Radio contact: privacy@crosleybrands.com. Use this format for detailed inquiries that require attachments, such as screenshots, product photos, or receipts. Emailing is suitable for non-urgent matters. If you need immediate resolution, use our phone support.
Crosley Radio customer service is also available online. To use this option, go to the official company website. You can do it right from this page by clicking on the appropriate hyperlink in the “Contact Information” block. If you prefer real-time communication, click the online chat icon in the lower-right corner, fill in the necessary fields, and click the “Begin Conversation” button. By following “Contact Us” at the bottom menu, you’ll go to a separate page with a contact form. Fill out all required fields, including your name, address, and the nature of your query, to initiate a service ticket.