I am having no luck finding a crock-pot that doesn't have pitting, runny glaze or debris embedded in its' stoneware liners. I have made multiple returns and exchanges only to find each crock being poorly glazed or with raised debris on the surface.
When I e-mailed my complaint to Jarden (Sunbeam), they quickly responded to take the item back to the retailer for exchange. Well, it seems that is not a solution since I can't seem to find a crock that is not defective in glaze.
I am frustrated and will definitely never buy another crock-pot again. The old ones were great, but the new ones are ***!
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Crock-Pot Programmable Casserole Crock Slow Cooker
- Review category
- Appliances and Electronics
Author wants to be contacted by the company. Learn more ›
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