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Contact Croatia Airlines Customer Service

Croatia Airlines Phone Numbers and Emails

  • +3 851 616 4538
    Operations Training Center

Customer Service:

  • +3 851 616 0011
    Sales Training Center

Business Technical Support:

  • +3 851 616 4400

Cargo:

  • +3 851 616 4573
    Reservations
  • +3 851 616 4572
    Sales

Media:

  • +3 851 616 0017
    Advertising Inquiries
  • +3 851 616 0018

Sales/ Reservations:

  • +322 753 5132
    Brussels, Belgium
  • +4 969 920 0520
    Frankfurt, Germany
  • +3 314 816 4000
    Paris, France
  • +3 855 133 0207
    Rijeka, Croatia
  • +3 873 378 9600
    Sarajevo, Bosnia and Herzegovina
  • +3 892 329 6969
    Skopje, North Macedonia
  • +3 852 189 5298
    Split, Croatia
  • +3 852 077 3332
    Travel Center Dubrovnik, Croatia
  • +3 853 128 4611
    Travel Center Osijek, Croatia
  • +3 855 255 0927
    Travel Center Pula, Croatia
  • +3 857 250 0505
    Within Croatia Only
  • +3 852 325 0101
    Zadar, Croatia
  • +3 851 616 4581
    Zagreb - Airport, Croatia
  • +3 851 616 0215
    Zagreb - City, Croatia
  • +4 144 261 0840
    Zurich, Switzerland
  • +3 851 667 6555
Send Message

Croatia Airlines Emails:

Business Customer Service
Business Technical Support
Cargo
Customer Service
Central Tracing Department, Charter Service, Maintenance Control Center, Operations Training Center, Sales Training Center, Sustainable Development, Technical Training Center
Legal
GDPR Inquiries
Media
Advertising Inquiries, Marketing Inquiries
Sales/ Reservations
Brussels, Belgium, Frankfurt, Germany, Internet sales (FlyOnLine), Paris, France, Rijeka, Croatia, Sarajevo, Bosnia and Herzegovina, Skopje, North Macedonia, Split, Croatia, Zadar, Croatia, Zagreb - City, Croatia
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Croatia Airlines Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    56% phone 44% email
  • The best phone number to call Croatia Airlines is 38516164538. 63% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Wednesday and Friday.

  • People call Croatia Airlines mainly because of return/ replace, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Croatia Airlines Website:

Croatia Airlines Help Center:

Corporate Office Address:

Croatia Airlines
Bani 75b
Buzin, Zagreb 10010
Croatia

Other Info (opening hours):

Additional Fax Numbers:

Cargo +385-1 6164-575

Technical Services +385 1 626 53 34

More contact details

Fax:

+ 385 1 62 65 192

Croatia Airlines Rating Based on 3 Reviews

Rating details

2.0
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Discounts and Special Offers
Level of Comfort

Rating stats

Rating trend

Summary of Croatia Airlines Customer Service Calls

35 TOTAL
CALLS
00:00 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Croatia Airlines?

Return/ Replace Question:

  • “Name change in flight”
  • “Changement de vol”
  • “Change the flight”

Activation/ Cancellation Question:

  • “Flight cancellation”
  • “Cancel my flight”
  • “Cancel check in”

Product/ Service Question:

  • “Problem with traveler info and seat assignment”
  • “Complaint”

Shipping and Delivery Question:

  • “Flight delayed”

Other Question:

  • “Tickets”
  • “My booking”
  • “Seat upgrade”

Compare Croatia Airlines Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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