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Contact Crisco Customer Service

Crisco Phone Numbers and Emails

Toll-Free Number:

  • (800) 766-7309
Call customer service

Legal:

  • (888) 550-9555
    Privacy Officer

Crisco Email:

Legal
Privacy Inquiries
Send Message
Is this your business?

How to Contact Crisco?

Most Popular Number:

(800) 766-7309
Total calls: 37 Issues resolved: 2 Last call: Dec 16, 2024
author avatar
PissedConsumer Reporter

Crisco America has published the toll-free helpline, 1-800-766-7309, to consult the company representatives for general queries and complaints. Users reaching the privacy officer for legal matters can dial 1-888-550-9555 between Crisco customer service hours. When calling the customer care team, users must provide the required information, including their first and last name, phone number, address, and zip code, to help the agents verify their identity and provide efficient assistance.

No Crisco customer service email is currently available for consultation. However, users with privacy issues and concerns can submit their requests via privacy.policy@jmsmucker.com between business hours. Those with general queries and concerns can reach the customer care team via the company website, crisco.com. To do so, open it in your browser and click Contact Us on the homepage to get directed to a form. When filling out the form, complete all the required fields and provide your name and complete contact information to get a response via mail or telephone. To ensure efficient assistance, users consulting Crisco customer service for feedback about a specific product must include the 12-digit UPC barcode number and the date and production code from the packaging.

Clients unable to receive satisfactory solutions to their problems via call or email can consult the Crisco headquarters, The J.M. Smucker Co., in person at 1 Strawberry Lane, Orrville, Ohio 44667-0280, United States, for a better experience. After hearing them, the support team will try their best to resolve the issue while ensuring long-term solutions. Those unable to arrive in person can also send a letter to the headquarters for convenience. Despite being time-consuming, it would provide practical solutions to your problems, similar to in-person visitation.

The Crisco customer service hours are between 9:30 AM and 4:30 PM from Monday to Friday. Clients consulting the agents online or those visiting the company offices can do so between these times for efficient assistance. If an issue arises outside working hours, relaying it via the Crisco customer service email is the best option. Although it might not ensure an efficient response, the company agents will always strive to provide the best solutions to user concerns.

To benefit from the Crisco customer service chat feature, use your sign-in credentials to log into your live chat account and click the chat widget. Once done, specify your availability and forward your support email to live chat. This option is available 24/7 for customer convenience and is especially useful for efficient assistance with technical issues during checkout or when connecting to a webcast.

Crisco Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Crisco is 8007667309. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday and Wednesday, while the shortest are on Sunday.

  • Be prepared for the call as Crisco may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Crisco Website:

Crisco Help Center:

Corporate Office Address:

The J.M. Smucker Co.
1 Strawberry Lane
Orrville, Ohio 44667-0280
United States

Crisco Rating Based on 3 Reviews

Rating details

2.2
more details
Value for money
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Rating stats

Rating trend

How Good is Crisco's Customer Service?

Rondall Nxx
Rondall Nxx
Feels Disappointed | Jan 02, 2024

Awful

Read full quote
Yamilex Bff
Yamilex Bff
Feels Satisfied | Sep 06, 2023

Thelma was very helpful in resolving my issue. I was pleased with the outcome! The only issue we had was bad phone reception!

Read full quote

Summary of Crisco Customer Service Calls

38 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Crisco?

Request for Information Question:

  • “Want to know how long Crusco butter shortening stcks last”
  • “I want to know if Cisco makes 100% organic Palm Oil Shortening ?”
  • “Checking on my application”

Payments and Charges Question:

  • “To receive mail out coupons”
  • “Bill of sales documents”
  • “Coupons”

Product/ Service Question:

  • “Can't read expiration date”
  • “Product info and recipe changes”
  • “Product inquiry”

Shipping and Delivery Question:

  • “Need package date”

Other Question:

  • “Do your “natural ingredients” in butter flavor have garlic in it? My granddaughter has a severe allergy to garlic.”
  • “Regarding crisco sticks”
  • “Soy allergy”

Compare Crisco Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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