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Contact Cricket Media Customer Service

Cricket Media Phone Numbers and Emails

Toll-Free Number:

  • (800) 821-0115
Call customer service
Send Message

Customer Service:

  • (703) 885-3400

Cricket Media Emails:

Customer Service
Digital Editions, Rights And Permissions
General Info
Legal
Privacy Inquiries
Is this your business?

Cricket Media Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Cricket Media is (800) 821-0115. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday and Friday, while the shortest are on Tuesday and Thursday. The average call time is 1 minute.

  • People call Cricket Media mainly because of activation/ cancellation, staff and account.

View full overview ›
PissedConsumer Club

Contact Information

Cricket Media Website:

Cricket Media Help Center:

Corporate Office Address:

Cricket Media Services, Inc.
1751 Pinnacle Drive, Suite 600
Mclean, Virginia 22102
United States

Other Info (opening hours):

Hours:

Monday — Friday: 8:00am — 9:00pm (EST)


Mailing Addresses:

P.O. Box 6395

Harlan, Iowa 51593-5895

United States


Rights And Permissions

70 East Lake Street, Suite 800

Chicago, Illinois 60601

Fax: +1 (312) 701 1728

More contact details

Cricket Media Rating Based on 2 Reviews

Rating details

1.0
more details
Website
Value for money
Style and Design
Price Affordability

Rating stats

Rating trend

Summary of Cricket Media Customer Service Calls

13 TOTAL
CALLS
01:21 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cricket Media?

Activation/ Cancellation Question:

  • “Can't activate sim”

Account Question:

  • “Unlocking device”

Staff Question:

  • “Get letter in mail saying Feb 15 new rules for protect plan. Haven't used service in 4 Mos. Don't understand how cricket had direct deposit off bank card. That was reason I transfered to real phone company..... cricket got my account from banks someh”

Product/ Service Question:

  • “Phone is not working”

Cards Question:

  • “Stolen my card and used it to pay your card”

Other Question:

  • “About subscribing”
  • “The person at the store cussed me out”
  • “???”

Compare Cricket Media Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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