Customer Inquiries & Issues
44%- "Need answers"
- "Not satisfied with the results"
- "Want to order DNA test for Christmas present"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular CRI Genetics Phone Number | 1 (800) 571-9216 |
| Average Calls duration | 2 minutes |
| Most Popular CRI Genetics Email Address | support@crigenetics.com |
| Issue Resolution Rate | Medium (50% reported full resolution) |
| Contact Method Distribution | 76% phone, 24% email |
| Common Reasons for Contact | Account, request for information and product/ service |
Customer Service Hours USA (PST):
Monday - Friday: 6:00AM-6:00PM
Saturday - Sunday: 9:00AM-5:00PM
Customer Service Hours UK (GMT):
Monday - Friday: 2:00PM-2:00AM
Saturday - Sunday: 5:00PM-1:00AM
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.