CRI Genetics Phone Numbers and Emails

Toll-Free Number:

  • (800) 571-9216

Customer Service:

  • +44 800 368 8243
    UK

CRI Genetics Emails:

Customer Service
Legal

CRI Genetics Contact Information

CRI Genetics Website:

CRI Genetics Help Center:

Corporate Office Address:

CRI Genetics, LLC
2425 Olympic Blvd., Ste 4000 W
Santa Monica, California 90404
United States

Other Info (opening hours):

Customer Service Hours USA (PST):

Monday - Friday: 6:00AM-6:00PM

Saturday - Sunday: 9:00AM-5:00PM


Customer Service Hours UK (GMT):

Monday - Friday: 2:00PM-2:00AM

Saturday - Sunday: 5:00PM-1:00AM

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CRI Genetics Rating Based on 2 Reviews

Rating details

1.3
more details
Reliability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Value for money

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Summary of CRI Genetics Customer Service Calls

5 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CRI Genetics Customer Service?

Request for Information Question:

  • “To find out if they got CRI Genetics lab kit”

Other Question:

  • “Where are my results”
  • “Info re dna test results”
  • “Trying to register my kit from phone, where you agree is cut off, can't agree”

About

CRI Genetics Terms of Service
CRI Genetics is subject to The Client's compliance with the terms and conditions set forth below (the "Agreement"). PLEASE READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING OR USING THE CRI Genetics WEBSITE. BY ACCESSING OR USING CRI Genetics The User of company services ACKNOWLEDGE AND AGREE TO BE LEGALLY BOUND BY ALL OF THE TERMS OF THIS AGREEMENT. IF The Customer DO NOT WISH TO BE BOUND BY THIS AGREEMENT, The Client MAY NOT ACCESS OR OTHERWISE USE CRI Genetics. THE RIGHT TO USE CRI Genetics IS FOR The Client of CRI Genetics PERSONALLY AND CANNOT BE TRANSFERRED TO ANY OTHER PERSON OR ENTITY. CRI Genetics MAY MODIFY THIS AGREEMENT AT ANY TIME BY POSTING A MODIFIED VERSION AT CRIGenetics.com. IF THE CUSTOMER DO NOT WISH TO BE BOUND BY THE MODIFIED AGREEMENT, THE CUSTOMER MAY CANCEL THE AGREEMENT BY SENDING WWW.CRIGENETICS.COM NOTICE OF TERMINATION TO THE E-MAIL OR POSTAL MAIL ADDRESS IDENTIFIED IN SECTION 12 BELOW.
To read more: https://www.crigenetics.com/terms.html
CRI Genetics Privacy Policy
This document (this "Privacy Statement") provides information on what personal information is collected from The Client while using the DNA Service and how CRI Genetics use the personal information to provide The User the DNA Service. CRI Genetics (sometimes referred to as CRI Genetics or Website, as context allows) offers a DNA testing service which allows customers ("Users", sometimes referred to as The Client as permitted by context) to submit saliva samples ("DNA Samples") to The Company for the purpose of performing certain tests on the DNA Samples ("DNA Tests"), extracting genetic information from the DNA Sample and interpreting such genetic information ("Genetic Information"), and reporting the findings ("DNA Results") from such DNA Sample to the User (collectively the "DNA Service"). This involves the collecting, processing, storing and sharing of personal information such as, but not limited to, the User's name, contact information, financial information and Genetic Information ("Personal Information"). Website understand and respect the sensitive nature of The User's Personal Information and strive to ensure the collection of Personal Information is done in a secure, dependable, transparent and legal manner. The security of The User's Personal Information is of great importance to The Company
To read more: https://www.crigenetics.com/privacy.html
CRI Genetics FAQ
CRI Genetics is an advanced team of Geneticists, Anthropologists, and Social Scientists. CRI Genetics use patented DNA analysis algorithms designed by renowned Molecular Geneticist Alexei Fedorov, who was apprentice to Nobel Prize winning scientist Walter Gilbert at Harvard University. Alexei's algorithm uses 642,824 hand-chosen genetic markers. www.crigenetics.com is very confident The User of Website will love every step of the process at CRI Genetics. The Client of CRI Genetics will receive CRI Genetics's' DNA testing kit within a few business days of The User's order. The User's kit will come with step-by-step instructions about how to collect and send Website a DNA sample. Long story short: The Client rub The Customer's cheek with a swab www.crigenetics.com provide The Customer seal it in a bag (also provided), and mail it back to Website with the postage paid envelope (also provided in the kit). The Company are one of the only DNA testing companies that offer any kind of money-back guarantee.
To read more: https://www.crigenetics.com/faq.html
CRI Genetics Pros and Cons

Cons: Lied, Invalid information

CRI Genetics reviews and complaints

CRI Genetics is ranked 39 out of 93 in Background and People Search category

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