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Contact CRI Genetics Customer Service

CRI Genetics Phone Numbers and Emails

Toll-Free Number:

  • (800) 571-9216
Call customer service
Send Message

Customer Service:

  • +44 800 368 8243
    UK

CRI Genetics Emails:

Customer Service
Legal
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CRI Genetics Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    78% phone 22% email
  • The best phone number to call CRI Genetics is 8005719216. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Monday and Thursday. The average call time is 2 minutes.

  • People call CRI Genetics mainly because of account, request for information and product/ service.

View full overview ›
PissedConsumer Club

Contact Information

CRI Genetics Website:

CRI Genetics Help Center:

Corporate Office Address:

CRI Genetics, LLC
2425 Olympic Blvd., Ste 4000 W
Santa Monica, California 90404
United States

Other Info (opening hours):

Customer Service Hours USA (PST):

Monday - Friday: 6:00AM-6:00PM

Saturday - Sunday: 9:00AM-5:00PM


Customer Service Hours UK (GMT):

Monday - Friday: 2:00PM-2:00AM

Saturday - Sunday: 5:00PM-1:00AM

More contact details

CRI Genetics Rating Based on 6 Reviews

Rating details

3.6
more details
Product or Service Quality
Reliability
Exchange, Refund and Cancellation Policy
Turnaround Time

Rating stats

Rating trend

Summary of CRI Genetics Customer Service Calls

18 TOTAL
CALLS
01:16 AVG CALL
DURATION
67% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call CRI Genetics?

Account Question:

  • “I can’t get in to my account”
  • “Cannot log into account”
  • “Forgot password and email”

Request for Information Question:

  • “Recent order question”
  • “Need help with new purchase”
  • “To find out if they got CRI Genetics lab kit”

Product/ Service Question:

  • “Purchase kit”
  • “Purchased report that was not as described”

Activation/ Cancellation Question:

  • “Cancel my order”

Other Question:

  • “Not satisfied with the results”
  • “Want to order DNA test for Christmas present”
  • “Where are my results”

Compare CRI Genetics Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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