Contact Crew Carwash Customer Service
How to Reach a Person at Crew Carwash
Verified Contact Information
Toll-Free Number:
-
1-866-632-5627
Customer Service:
-
1-317-572-9299Business Account Program
-
1-844-403-2739
trainers@crewcarwash.com
Crew Team Development
customersupport@crewcarwash.com
Crew Carwash Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Crew Carwash Phone Number
1 (866) 632-5627
Average Hold Time
00:00:48
Average Calls duration
3 minutes
Most Popular Crew Carwash Email Address
trainers@crewcarwash.com
Crew Carwash Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
Crew Carwash Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Crew Carwash Phone Number | 1 (866) 632-5627 |
| Average Hold Time | 00:00:48 |
| Average Calls duration | 3 minutes |
| Most Popular Crew Carwash Email Address | trainers@crewcarwash.com |
| Crew Carwash Live Agent Availability | 11% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Crew Carwash Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Activation/ cancellation, product/ service, payments and charges |
| Prepare before the call to Crew Carwash | Order id or tracking number or first and last name |
Contact Information
Crew Carwash Website:
Crew Carwash Help Center:
Corporate Office Address:
Crew Carwash, Inc.
11700 Exit 5 Pkwy
Fishers,
Indiana
46037
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 5:00pm EST
Saturday: 8:00am - 4:00pm EST
Summary of Crew Carwash Customer Service Calls
104
TOTAL
CALLS
CALLS
02:31
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Crew Carwash?
Activation/ Cancellation Question:
- “Cancel services”
- “Cancel the membership”
- “Would like to cancel”
Payments and Charges Question:
- “Billing questions”
- “Bill is wrong”
- “Double charge”
Product/ Service Question:
- “Problem with my account”
- “Want my poor car wash redone- did not scrape bugs off the front and they are still there and I even bought a higher grade wash- went back to ask them to let me go thru as they had not done it and the bugs were still on it. Said could not do that”
- “Car damage”
Account Question:
- “Member ship”
- “Transfer my membership to my new car”
- “New sticker for unlimited member”
Return/ Replace Question:
- “Change pYment”
- “Change plan”
- “To change my card number”
Staff Question:
- “Customer service”
- “Terrible customer service”
- “Update service”
Request for Information Question:
- “Update debit card information”
- “Update payment plan”
Cards Question:
- “Card update”
Other Question:
- “Lost my sticker when I left it in the car I was trading in so I need a new one.”
- “Paying for too many vehicles”
- “Suspender un servicio”
Compare Crew Carwash Customer Service To
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Crew Carwash