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Contact Credly Customer Service

Credly Phone Numbers and Emails

Toll-Free Number:

  • (800) 841-5890
Call customer service
Send Message

Credly Emails:

Customer Service
General Info
Legal
Privacy Inquiries
press@credly.com
Press Inquiries
sales@credly.com
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Credly Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Credly Customer Service is rated at 3 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.

    Source Distribution
    76% phone 24% email
  • The best phone number to call Credly is (800) 841-5890.

  • The longest wait times are on Thursday and Friday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Credly mainly because of account, request for information and product/ service.

View full overview ›

How to Contact Credly?

Most Popular Number:

(800) 841-5890
Total calls: 120 Issues resolved: 3 Last call: Jan 15, 2026

A single toll-free helpline, 1-800-841-5890, is active to contact the business agent for general information, account management, badge management, and other concerns. Calling Credly customer service is the best option for people seeking efficient response. However, you must dial this number during business hours so the customer care team can assist you promptly. Those unable to resolve their concerns by phone can arrive at the Credly company headquarters, Credly, Inc., at 368 9th Ave., 6th Fl., New York, New York 10001, United States. The company also has a branch at 1330 Lagoon Ave., Minneapolis, MN 55408, for customers in the respective region to consult for information and assistance.

Credly customer service handles individual queries and concerns via multiple email addresses. Firstly, support@credly.com is the email to use for general issues and complaints. People with inquiries regarding the company services can email info@credly.com between office hours. Clients with legal and privacy concerns can write to the respective agent at privacy@credly.com. For press inquiries, press@credly.com is the contact email. Individuals discussing sales and reservations can consult the relevant company department at sales@credly.com. After reviewing your request, the business representative will respond with a solution within office hours.

Customers can download the Credly app from the company website for a better experience. To activate this application on your device, sign into your registered account using your Credly login credentials and click on the profile if you need assistance from the support team. People using this application can verify their skills and access and manage their digital badge wallet online and offline on the job site or while networking. You can also discover new skills and explore badges from thousands of organizations to get personalized benefits through this app.

PissedConsumer Club

Contact Information

Credly Website:

Credly Help Center:

Corporate Office Address:

Credly, Inc.
368 9th Ave., 6th Fl.
New York, New York 10001
United States

Other Info (opening hours):

Other Location:

1330 Lagoon Ave.

Minneapolis, MN 55408

More contact details

Credly Rating Based on 6 Reviews

Rating details

3.4
more details
Website
Value for money
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of Credly Customer Service Calls

120 TOTAL
CALLS
01:23 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Credly?

Account Question:

  • “Need password or account verified”
  • “I submitted my badges for the following classes that were taken at sophia sociology, intro to College MathEnglish Composition 1 and Lifespan to have the transcript sent to Venus at Eastwick College , Hackensack NJ”
  • “Verifying my transcripts were sent to Western Governors University 12-11-25”

Request for Information Question:

  • “Email verification”
  • “Request change the user credentials”
  • “Need help getting transcript”

Product/ Service Question:

  • “Am not able to access CDA Certificate”
  • “Longer no access email adress”
  • “Error on my badge”

Payments and Charges Question:

  • “Transfering credit”

Return/ Replace Question:

  • “Email change”

Other Question:

  • “Missing badge”
  • “Badges”
  • “My certificate and badge”

Compare Credly Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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