Contact Creditscore Customer Service
How to Reach a Person at Creditscore
Verified Contact Information
Toll-Free Number:
-
1-855-414-6048Electronic Delivery of Dispute Results
Customer Service:
-
1-479-343-6239
-
1-866-617-1894
Report Fraud:
-
1-855-962-6943
Creditscore Email:
Legal
Creditscore Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Creditscore Phone Number
1 (855) 414-6048
Average Hold Time
00:03:46
Average Calls duration
3 minutes
Most Popular Creditscore Email Address
support@experiandirect.com
Creditscore Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (20% reported full resolution)
Call Volume by Day
View full overview ›
Creditscore Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Creditscore Phone Number | 1 (855) 414-6048 |
| Average Hold Time | 00:03:46 |
| Average Calls duration | 3 minutes |
| Most Popular Creditscore Email Address | support@experiandirect.com |
| Creditscore Live Agent Availability | 10% of callers successfully reach a real person |
| Issue Resolution Rate | Low (20% reported full resolution) |
| Creditscore Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 97% phone, 3% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, payments and charges |
| Prepare before the call to Creditscore | Date of birth, customer id or account number or email |
Call Volume by Day
Contact Information
Creditscore Website:
Creditscore Help Center:
Corporate Office Address:
CreditScore.com
P.O. Box 2390
Allen,
Texas
75013
United States
Summary of Creditscore Customer Service Calls
67
TOTAL
CALLS
CALLS
02:38
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Creditscore?
Activation/ Cancellation Question:
- “Cancel my subscription, charge was made twice”
- “Want to cancel my account”
- “Cancel”
Payments and Charges Question:
- “Charges”
- “Charged 3 times in 3 days”
- “There charges to my bank account I want refund I didn't do this”
Request for Information Question:
- “Because I will like to have that $9.94 put back into my checking account.”
- “Update my creditscore”
- “Roadside assistance”
Refund Question:
- “To get my money back onto my card because I canceled this account”
- “Refund”
- “My refund”
Account Question:
- “You all have taken money out of my account with out my permission and I want a refund. This account was canceled in March but I was charged April and may”
- “Money that was taken out my account”
- “Single da y i v want it dtoppedn t oday Trying to takeover fromnlmy accountbevery”
Other Question:
- “Ch”
- “Stolen pay pal”
- “Dispuit”
Compare Creditscore Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Creditscore