The Credit Union of America customer service team can be reached through its main line at 1-800-256-8049. An alternative toll-free Credit Union phone number, 1-800-631-3197, is also available for customers' convenience to get help with debit card activation. For services related to Great Bend, Hutchinson, and Pratt, the helplines are 1-620-792-2554 and 1-620-663-1566, respectively. The First Credit Union phone numbers to report lost or stolen cards are 1-866-820-5887 and 1-866-642-6077. If you are already a member and prefer an in-person visit to the bank, contact the team at 1-316-854-3500. The website has many department-specific numbers to speak to the Credit Union of America customer service team.
Multiple email addresses are needed when communicating with the Credit Union of America customer service team. For daily customer issues, email support is available at support@cuofamerica.com. For members, there is a dedicated email address: memberservice@cuofamericaperks.com. Contact the Bank's customer service team at accounting@cuofamerica.com if you have accounting inquiries. For general help or information, contact the team at info@cuofamerica.com. Next, there is an email address dedicated to funding: corporategiving@cuofamerica.com. Once an email is sent to these addresses, wait two to three working days for a response from the support team.
The Credit Union of America corporate office is at 711 W Douglas Ave, Wichita, Kansas 67213, United States. If you need support or report a problem, contact the company at this Credit Union of America address. For emergencies, you can attempt to call the company's customer service or support desk by phone or email for a quick response. To send any mail, address it to Credit Union of America, PO Box 47528, Wichita, KS 67201-7528. Another mailing address for visa payments is PO Box 660493, Dallas, TX 75266-0493.
Credit Union of America hours are from 9:00 AM to 5:00 PM, Monday through Friday. On Saturdays, the company's hours start at 9:00 AM and end at noon. It is recommended to call the support team during these hours to get help quickly. Clients can also visit the offices during the same time window. Further, customers can access account information 24 hours a day and 7 days a week.
