Creatures of Leisure Phone Numbers and Emails

  • +6 189 755 3408
  • +6 189 755 3603

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About

Creatures of Leisure Return Policy
Company's policy lasts 30 days. If 30 days have gone by since The Customer's purchase, unfortunately The Company can't offer The Client of Creatures of Leisure a refund or exchange. The Company do not cover freight charges on exchange/change of mind returns. To be eligible for a return, The User's item must be unused and in the same condition that The Client received it. It must also be in the original packaging. To complete The Customer's return, The Company require a receipt or proof of purchase. Once The Customer's return is received and inspected, Website will send The Customer an email to notify The User of company services that www.creatures.com.au have received The User's returned item. Creatures of Leisure will also notify The Customer of the approval or rejection of The User's refund. If The User of company services are approved, then The Customer's refund will be processed, and a credit will automatically be applied to The User's credit card or original method of payment, within a certain amount of days. The Company only replace items if they are defective or damaged.
To read more: https://www.creatures.com.au/pages/returns-policy
Creatures of Leisure Delivery Policy
Creatures of Leisure Australia does not ship to locations outside of Australia. Please use Company's international contacts list to find The Client's nearest stockist. All orders will be left at the delivery address without signature. Creatures of Leisure does not deliver to PO Boxes. www.creatures.com.au reserve the right to choose the appropriate carrier for The User's order, depending on the size of the parcel, and the location to be shipped. Website endeavour to process all orders within the next business day, however please allow up to 3 business days for The User's order to be processed and dispatched. Creatures of Leisure will take all reasonable care to appropriately pack all orders, but will not be liable or responsible for any damaged goods or missing orders lost in transit. Once The User's order has been dispatched The Client of Creatures of Leisure will be sent tracking advice to check on the status of The Customer's order, via email or SMS.
To read more: https://www.creatures.com.au/pages/shipping
Creatures of Leisure Warranty
The User's leash is guaranteed for 2 years against defects in materials and workmanship. This guarantee does not cover fin cuts, natural wear and tear, neglect or abuse. To make a warranty claim simply return the product and sales receipt to the place of purchase. If it was purchased from an online store, please follow their customer service steps regarding store returns and warranties. This leash is used at The Customer's own risk and should not be relied upon as a life - saving device. It must not be used as a substitute for good swimming ability, ocean knowledge or proper precautions. The manufacturer, distributor and seller expressly disclaim any liability for injury, death, property damage or other loss or damage suffered by any person as a consequence of the use of this leash. To avoid permanent 'kinks' in The Customer's leash cord, avoid wrapping it around The User's board/fins.
To read more: https://www.creatures.com.au/pages/warranty
Creatures of Leisure Terms of Service
This website is operated by Creatures of Leisure. Throughout the site, the terms Website, The Company and Creatures of Leisure's' refer to Creatures of Leisure. Creatures of Leisure offers this website, including all information, tools and services available from this site to The Client of Creatures of Leisure the user, conditioned upon The Customer's acceptance of all terms, conditions, policies and notices stated here. By visiting Creatures of Leisure's' site and/ or purchasing something from Creatures of Leisure The User of Website engage in Company's "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
To read more: https://www.creatures.com.au/pages/terms-and-conditions
Creatures of Leisure Privacy Policy
When The Client of Creatures of Leisure purchase something from Creatures of Leisure's' store, as part of the buying and selling process, www.creatures.com.au collect the personal information The User of Website give Website such as The Customer's name, address and email address. When The Client of Creatures of Leisure browse Company's store, Creatures of Leisure also automatically receive The Client's computer's internet protocol (IP) address in order to provide Website with information that helps The Company learn about The Customer's browser and operating system. Email marketing (if applicable): With The Customer's permission, Creatures of Leisure may send The Client of Creatures of Leisure emails about Company's store, new products and other updates. When The User provide The Company with personal information to complete a transaction, verify The Customer's credit card, place an order, arrange for a delivery or return a purchase, Website imply that The Client consent to Company's collecting it and using it for that specific reason only. If The Company ask for The Client's personal information for a secondary reason, like marketing, Website will either ask The Customer directly for The User's expressed consent, or provide The User of company services with an opportunity to say no.
To read more: https://www.creatures.com.au/pages/privacy-policy
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