Contact Crave Canada Customer Service
How to Reach a Person at Crave Canada
Verified Contact Information
Toll-Free Number:
-
1-888-272-8388
Crave Canada Email:
Customer Service
Crave Canada Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Crave Canada Phone Number
1 (888) 272-8388
Average Hold Time
00:01:46
Average Calls duration
6 minutes
Most Popular Crave Canada Email Address
help@crave.ca
Crave Canada Live Agent Availability
39% of callers successfully reach a real person
Issue Resolution Rate
Low (38% reported full resolution)
Call Volume by Day
View full overview ›
Crave Canada Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Crave Canada Phone Number | 1 (888) 272-8388 |
| Average Hold Time | 00:01:46 |
| Average Calls duration | 6 minutes |
| Most Popular Crave Canada Email Address | help@crave.ca |
| Crave Canada Live Agent Availability | 39% of callers successfully reach a real person |
| Issue Resolution Rate | Low (38% reported full resolution) |
| Crave Canada Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 66% phone, 34% email |
| Common Reasons for Contact | Account, activation/ cancellation and staff |
| Prepare before the call to Crave Canada |
Call Volume by Day
Contact Information
Crave Canada Website:
Crave Canada Help Center:
Corporate Office Address:
Bell Media Inc.
299 Queen Street West
Toronto,
Ontario
M5V 2Z5
Canada
Other Info (opening hours):
Hours:
Monday - Sunday: 9:00am - 11:00pm
Summary of Crave Canada Customer Service Calls
51
TOTAL
CALLS
CALLS
06:23
AVG CALL
DURATION
DURATION
38%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Crave Canada?
Account Question:
- “Login”
- “Can’t log in”
- “Can’t seam to login”
Activation/ Cancellation Question:
- “Cancelling”
- “Cancel my w”
- “Subscribed”
Staff Question:
- “Customer service”
- “*** service”
- “Bundling services”
Cards Question:
- “Can’t add gift card”
- “Card not working”
- “Gift card not subsscribing”
Request for Information Question:
- “My fire stick does not support crave”
- “Don't know how to set up on tv”
- “Help to subscribe”
Product/ Service Question:
- “Crave not working”
- “Unable to view anything for past 2 days on TV but can only cell (An error has occurred)”
Refund Question:
- “Refund”
Website/ Application Question:
- “Unable to watch again tried every troubleshooting shooting there was even uninstall and reinstall the app and nothing”
Payments and Charges Question:
- “Think I am being billed twice”
Shipping and Delivery Question:
- “Having issues with my freedom crave package”
Other Question:
- “Can’t get local news on ctv edmonton”
- “Are there higher than just basic crav”
- “Can’t get Crave”
Compare Crave Canada Customer Service To
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Crave Canada