Crate And Barrel - Folio chairs are disintegrating before our eyes

21 of 29 Crate And Barrel reviews

The same thing happened to us with the same exact number of Folio Oyster colored chairs which we purchased seven years ago and about two years ago they started to disintegrate showing black underneath making them embarrassingly unsightly.Crate and Barrel told us that they had never heard of that happening before to anyone and they made no offer to replace the chairs.

We also have one red chair that is cracking along the top edge.

We now need to replace all of them which is so disappointing, to say the least, and quite an expense.The moral of this story is to stay away from bonded "leather" and Folio chairs from Crate and Barrel.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Bad quality
Product or service
Folio Oyster Leather Chair
Review category
Furniture and Decor
review #575183
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Had the same issue 3 Yes 3
21 of 29 Crate And Barrel reviews

Nov 07, 2015 #1060066

I have the same problem with our folio chairs in Oyster. They were purchased in NC also around 7 years ago. We seldom use them but there are cracked areas with black underneath in random places. Very upset since there are 8 of them and I thought they would last a long time since there is hardly wear and tear.

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