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Simply was trying to have a part replaced for a planter that's finish was incredibly non durable and scraped off with the slightest abrasion.It took weeks to get replies and kept getting runaround they would help resolve.

Send pictures here, send pictures there, and I did. Finally I had to give up because it should not take over month and 1/2 to still be waiting for replies and how this might get resolved.

I cannot understand how a company like this can think they can get by with such poor lack of service.Now that I see their abysmal customer service along with the lack of quality in their products, I would never want to do business with them again.

Review about: Sku 326 863 Dundee Flr Plntr W Stand Tall.

I didn't like: Regret decision, Horrible customer service, Affect on my time, Long delays.

Review #879236 is a subjective opinion of a user.

1.5
Advertised vs Delivered
Website
Exchange, Refund and Cancellation Policy
Warranty
Customer service
Delivery Service
Staff
Product or Service Quality
Diversity of Products or Services
Style and Design
Value for money
Reliability
Price Affordability
Reason of Review / Monetary Loss Poor customer service / $80
Preferred solution Send replacement part or Planter stand as promised

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