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Contact Craftsy Customer Service

How to Reach a Person at Craftsy

Verified Contact Information

Toll-Free Number:

  • 1-877-329-9375
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • 1-888-891-7203

Craftsy Emails:

Legal
CCPA Inquiries, GDPR Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
Media
Advertising Inquiries

Craftsy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Craftsy Phone Number
1 (877) 329-9375
Average Calls duration
1 minute
Most Popular Craftsy Email Address
craftsy@program-director.net
Issue Resolution Rate
Low (10% reported full resolution)
Contact Method Distribution
91% phone, 9% email
Common Reasons for Contact
Activation/ cancellation, product/ service, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Craftsy?

Most Popular Number:

(877) 329-9375
Privacy Inquiries
Total calls: 43 Issues resolved: 2 Last call: Jan 26, 2026

Users can contact the company agent for information and assistance via the Craftsy phone number, 1-888-891-7203. The toll-free helpline 1-877-329-9375 is active to consult the legal department for privacy inquiries. Craftsy customer service also assists clients with account and sign-up issues, billing, cancellation, and technical concerns via the published helplines between business hours. However, users must provide all the required information and explain their problems clearly to ensure efficient and better assistance.

Multiple emails are available to reach out for different matters. For general information about the company, contact the Craftsy headquarters at craftsy@program-director.net. Users with CCPA inquiries can consult the legal department at shinethelightprivacyrequest@tnmarketing.com. To contact Craftsy support for GDPR inquiries, gdprdatarequest@tnmarketing.com is the email address. Those with privacy issues and concerns can write to support@tnmarketing.com and tnmforeigndispute@tnmarketing.com between business hours. The Craftsy contact emails privacy@tnmarketing.com and nevadaprivacyrequest@tnmarketing.com are also available for similar purposes. Lastly, consult the media agent for relevant queries or concerns using the Craftsy email social@craftsy.com. After reviewing the request, the company representative will respond within a few hours or days.

Craftsy's address for its corporate office is TN Marketing, LLC, 2955 Xenium Lane N., Suite 10, Plymouth, Minnesota 55441, United States. Users unable to resolve their issues online can consult the Craftsy office by mail or in person for better assistance. However, that is only feasible for complex and confidential matters. Those reaching out for general queries and concerns can seek Craftsy's help via call or email to save time.

The company agents are available Monday through Friday between 8:00 AM and 4:30 PM CT (excluding holidays) to efficiently respond to user requests. Craftsy's hours to consult the customer service team in person are also the same. If an issue arises outside working hours, relay it via email so Craftsy customer service can respond as soon as online. Users can also visit the company website and browse the published information for self-assistance with general queries.

For online support, open the Craftsy website and click Contact Us on the homepage to get directed to a form. Users with questions about the website, memberships, store purchases, navigation, and technical concerns can submit this form for efficient assistance. When doing so, one must provide all the required information, including their full name, email, membership level, subject of concern, and comment. Once the request is submitted, Craftsy customer service will review it and respond within two or three working days. Clients can also find several other options for consultation, including the published helplines, emails, office addresses, and the Craftsy chat. Using the most feasible method according to the nature of the issue will ensure efficient assistance and an exceptional experience.

PissedConsumer Club

Contact Information

Craftsy Website:

Craftsy Help Center:

Corporate Office Address:

TN Marketing, LLC
2955 Xenium Lane N., Suite 10
Plymouth, Minnesota 55441
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00aam - 4:30pm CST

More contact details

Summary of Craftsy Customer Service Calls

43 TOTAL
CALLS
01:16 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Craftsy?

Activation/ Cancellation Question:

  • “I am calling to have my renewal charge refunded. I have canceled my automatic renewal. I will not pay for this. I hope it can be reimbursed. If not, I will dispute charges.”
  • “To cancel”
  • “Cancellation”

Payments and Charges Question:

  • “Unauthorized charges”
  • “Issue with billing”
  • “Unauthorised payment”

Account Question:

  • “Can’t find account”
  • “Trouble with login”
  • “Membership offer”

Product/ Service Question:

  • Missing purchased lifetime videos
  • “Can't find the Bra making class I purchased last week”
  • “Membership”

Refund Question:

  • “Refund”

Cards Question:

  • “Changed my card”

Request for Information Question:

  • “Change routing and checking acct numbers”

Other Question:

  • “Cx”
  • “Bom kit”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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