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Contact Craftsy Customer Service

Craftsy Phone Numbers and Emails

Toll-Free Number:

  • (877) 329-9375
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • (888) 891-7203

Craftsy Emails:

Legal
CCPA Inquiries, GDPR Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
Media
Advertising Inquiries
Is this your business?

How to Contact Craftsy?

Most Popular Number:

(877) 329-9375
Privacy Inquiries
Total calls: 42 Issues resolved: 2 Last call: Mar 28, 2025
author avatar
PissedConsumer Reporter

Users can contact the company agent for information and assistance via the Craftsy phone number, 1-888-891-7203. The toll-free helpline 1-877-329-9375 is active to consult the legal department for privacy inquiries. Craftsy customer service also assists clients with account and sign-up issues, billing, cancellation, and technical concerns via the published helplines between business hours. However, users must provide all the required information and explain their problems clearly to ensure efficient and better assistance.

Multiple emails are available to reach out for different matters. For general information about the company, contact the Craftsy headquarters at craftsy@program-director.net. Users with CCPA inquiries can consult the legal department at shinethelightprivacyrequest@tnmarketing.com. To contact Craftsy support for GDPR inquiries, gdprdatarequest@tnmarketing.com is the email address. Those with privacy issues and concerns can write to support@tnmarketing.com and tnmforeigndispute@tnmarketing.com between business hours. The Craftsy contact emails privacy@tnmarketing.com and nevadaprivacyrequest@tnmarketing.com are also available for similar purposes. Lastly, consult the media agent for relevant queries or concerns using the Craftsy email social@craftsy.com. After reviewing the request, the company representative will respond within a few hours or days.

Craftsy's address for its corporate office is TN Marketing, LLC, 2955 Xenium Lane N., Suite 10, Plymouth, Minnesota 55441, United States. Users unable to resolve their issues online can consult the Craftsy office by mail or in person for better assistance. However, that is only feasible for complex and confidential matters. Those reaching out for general queries and concerns can seek Craftsy's help via call or email to save time.

The company agents are available Monday through Friday between 8:00 AM and 4:30 PM CT (excluding holidays) to efficiently respond to user requests. Craftsy's hours to consult the customer service team in person are also the same. If an issue arises outside working hours, relay it via email so Craftsy customer service can respond as soon as online. Users can also visit the company website and browse the published information for self-assistance with general queries.

For online support, open the Craftsy website and click Contact Us on the homepage to get directed to a form. Users with questions about the website, memberships, store purchases, navigation, and technical concerns can submit this form for efficient assistance. When doing so, one must provide all the required information, including their full name, email, membership level, subject of concern, and comment. Once the request is submitted, Craftsy customer service will review it and respond within two or three working days. Clients can also find several other options for consultation, including the published helplines, emails, office addresses, and the Craftsy chat. Using the most feasible method according to the nature of the issue will ensure efficient assistance and an exceptional experience.

Craftsy Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call Craftsy is 8773299375. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Craftsy mainly because of activation/ cancellation, product/ service, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Craftsy Website:

Craftsy Help Center:

Corporate Office Address:

TN Marketing, LLC
2955 Xenium Lane N., Suite 10
Plymouth, Minnesota 55441
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00aam - 4:30pm CST

More contact details

Craftsy Rating Based on 3 Reviews

Rating details

1.3
more details
Customer service
Diversity of Products or Services
Reliability
Price Affordability

Rating stats

Rating trend

Summary of Craftsy Customer Service Calls

42 TOTAL
CALLS
01:28 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Craftsy?

Activation/ Cancellation Question:

  • “I am calling to have my renewal charge refunded. I have canceled my automatic renewal. I will not pay for this. I hope it can be reimbursed. If not, I will dispute charges.”
  • “To cancel”
  • “Cancellation”

Payments and Charges Question:

  • “Unauthorized charges”
  • “Issue with billing”
  • “Unauthorised payment”

Account Question:

  • “Can’t find account”
  • “Trouble with login”
  • “Membership offer”

Product/ Service Question:

  • Missing purchased lifetime videos
  • “Can't find the Bra making class I purchased last week”
  • “Membership”

Refund Question:

  • “Refund”

Cards Question:

  • “Changed my card”

Request for Information Question:

  • “Change routing and checking acct numbers”

Other Question:

  • “Bom kit”

Compare Craftsy Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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