981 views
2 comments

I emailed craft attic for information on the bed since there are no retail stores. I was immediately called back with information pertinent to my inquiry by a very pleasant salesperson.

No pressure just information. A week later there was the follow up call by another salesperson who wanted to know why I hadn't placed an order, time was running out and the information he had about the bed I had inquired about was all wrong. I tried to explain that it was an exploratory inquiry and I was not ready to make a decision. Then the pressure became harder telling me that if I wanted to continue suffering in my bed "go ahead".

I tried to explain that it was difficult to make an expensive decision without actual experience and he became more difficult. I hung up!!

This was July 21, 2016. Not good for business!

Reason of review: Poor customer service.

Location: Mount Laurel, New Jersey

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

I've been looking to buy an adjustable bed and now I'm afraid to after all these bad reviews. I don't know what company to deal with.

thanks for reviews.

Why do I have to agree to the " terms of service'" to post this comment?

weird--- now its says the verification code is incorrect which it is not.. I give up

Guest

THANKS FOR THE WARNING!!!!!!!!!!!!!!!!!

Craftmatic Reviews

  1. 73 reviews
  2. 28 reviews
  3. 15 reviews
  4. 9 reviews
  5. 2 reviews
Craftmatic reviews