Contact Crabtree Valley Mall Customer Service

The Crabtree Valley Mall email for general questions and concerns is info@shopcrabtree.com. You can contact the company’s representatives at this address for information about the mall and the stores, upcoming events, and policies. General feedback, complaints, and suggestions can be sent to this email as well for the customer care team to handle. The same address can be used for lost and found assistance, directions, parking details, and information about amenities. To get in touch with the leasing team, write to crabtreeleasing@themaleyco.com. If you have questions regarding the Privacy Policy or Data Protection, email them to the Data Protection Officer at privacy@macerich.com.

The Crabtree Valley Mall address to contact the official representatives at the company’s headquarters is Pacific Retail Capital Partners, Inc., 4325 Glenwood Ave., Raleigh, North Carolina 27612, United States. You can use this address for general information requests and official correspondence. If you are interested in partnering with the company, you can mail your questions and offers to this address to learn about leasing or vendor partnership opportunities. The customer service team is also available at this office for concerns, complaints, and compliments. Privacy Policy-related matters and Data Protection requests can be sent to The Macerich Company, 401 Wilshire Blvd., Suite 700, Santa Monica, CA 90401, Attn: Privacy Office.

The Crabtree Valley Mall hours of operation are Monday to Thursday from 10 a.m. to 8 p.m., Friday and Saturday between 10 a.m. and 9 p.m., and Sunday from 11 a.m. to 7 p.m. ET. Within these hours, you can contact the customer service team by phone for general info and assistance with solving your issues. If you prefer online communication, you can use the live chat feature on the official website during business hours. Alternatively, you can try contacting support via social media, and the customer relations experts will usually respond within several working hours. You can also send your inquiry via email whenever convenient if your matter is not urgent.

To reach the customer care representatives via the Crabtree Valley Mall website, click the chat icon in the bottom right corner of the homepage and provide the required information to start the conversation. Type your question or describe your issue, and the customer service agent will find ways to resolve the problem. Alternatively, you can scroll the homepage to the bottom and select the Contact Us option from the Company section to check other available ways to get in touch with customer support, including phone numbers and email links. You can click the email link to send a direct message to the expert you need to contact.