Customer Inquiries & Issues
34%- "I understand I have unclaimed money with CP&L"
- "Need to get a new ESI# for an additional night light"
- "Sparks of fire"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Cpl Retail Energy Phone Number | 1 (844) 292-6128 |
| Most Popular Cpl Retail Energy Email Address | csdirectenergy@directenergy.com |
| Issue Resolution Rate | Low (14% reported full resolution) |
| Cpl Retail Energy Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 99% phone, 1% email |
| Common Reasons for Contact | Product/ service, staff, payments and charges |
| Prepare before the call to Cpl Retail Energy | Address or zip code |
CPL Retail Energy Customer Service:
PO Box 180
Tulsa, OK 74101-0180
Cpl Retail Energy Pay by Mail:
CPL Retail Energy
PO Box 180
Tulsa, OK 74101-0180
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.