Contact CPI Customer Service

The CPI customer service email address for general questions and information requests is info@cpi-edu.com. It can be used to learn about the company’s services, programs, classes, private courses, and fees. You can also reach the customer care representatives at usa@cpi-edu.com. General feedback, complaints, and suggestions can be sent via email as well. The support agents will consider your comments and contact you back to discuss the details, answer your questions, or offer ways to resolve the problem. Alternatively, you can submit your request online using the web form on the Contact Us page of the official site. Another CPI email address for information about CPI Heredia and CPI Online classes is admissions@cpi-edu.com.

The CPI headquarters mailing address is Centro Panamericano de Idiomas, PO Box 2075, Edwards, Colorado 81632, United States. Information requests can be sent to this office whenever you want to learn more about the company’s services, classes, courses, and programs. The Legal Department at this address is ready to handle official correspondence, legal notices, requests, and other documentation sent via mail. The same CPI address can be used to share your experience with the customer service team, file a complaint, or offer a suggestion. You can contact the Data Protection Officer at this office as well to discuss the Privacy Policy and Data Protection concerns.

The CPI support hours are Monday from 7:30 a.m. to 5 p.m., Tuesday to Friday between 7:30 a.m. and 6 p.m., Saturday from 8 a.m. to 1 p.m., and Sunday between 9 a.m. and 6 p.m. CST. During these hours, you can call the customer care helpline for general info and assistance with solving your issues. If you have a question regarding the CPI Heredia and CPI Online classes, contact the customer relations team between 7:30 a.m. and 5 p.m. CST, Monday to Friday. The CPI Flamingo support is available Monday through Friday from 7:30 a.m. to 5 p.m. and Saturday between 8 a.m. and 1 p.m. CST.

To reach the customer service team via the CPI website, click the chat icon in the bottom right corner of the homepage. Type your question or describe your issue to initiate the chat session, and the customer care agent will typically respond within a few minutes during business hours. Alternatively, you can find the Contact Us tab at the top of the main page to check the available ways to get in touch with the company’s representatives. Here, you can see the phone and WhatsApp numbers, email links, and mailing addresses to contact a specific department, and a web form for general feedback and complaints.