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Contact CoxHealth Customer Service

How to Reach a Person at CoxHealth

Verified Contact Information

Customer Service Number:

  • 1-417-269-3211
Call Now

Customer Service:

  • 1-417-875-3246
    Bone and Joint Center
  • 1-417-681-5259
    Cox Barton County Hospital
  • 1-417-681-5100
    Cox Barton County Hospital
  • 1-417-348-8052
    Cox Medical Center Branson
  • 1-417-335-7218
    Cox Medical Center Branson Emergency Department
  • 1-417-269-4083
    Cox Medical Center South Emergency and Trauma Center
  • 1-417-354-1150
    Cox Monett Emergency Department
  • 1-417-354-1280
    Cox Monett Hospital
  • 1-417-235-3144
    Cox Monett Hospital
  • 1-417-236-2480
    Cox Monett Rehab and Sports Medicine
  • 1-417-269-3393
    Cox North Emergency Department
  • 1-417-269-3000
    Cox North Hospital
  • 1-417-269-5900
    Cox Plaza Hotel
  • 1-417-269-2278
    CoxHealth Center Lebanon
  • 1-417-926-5572
    CoxHealth Center Mountain Grove
  • 1-417-269-2458
    CoxHealth Center Willard
  • 1-417-269-3900
    CoxHealth Surgery Center
  • 1-417-875-3742
    Ferrell-Duncan Clinic
  • 1-417-269-9812
    Turner Center | Urgent Care Plus
  • 1-417-269-6000

CoxHealth Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular CoxHealth Phone Number
1 (417) 269-3211
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Account, payments and charges
View full overview

How to Contact CoxHealth?

To reach CoxHealth customer service for general questions and instructions, please call 417-269-3000. For more specialized customer service issues, including billing questions or payment/account inquiries, the CoxHealth phone number is 1-417-269-3211. CoxHealth offers assistance in dozens of specialized departments, each one with its own phone number.
For instance, the Cox Bone and Joint Center is available at 1-417-875-3246, while Cox Barton County Hospital can be reached at 1-417-681-5259 or 1-417-681-5100, depending on your specific department needs. Behind these digits, CoxHealth's customer service team helps field billing and insurance questions, patient concerns, general inquiries, and appointment scheduling needs. They work on patient safety-related reports and provide statewide access to a 24/7 Help Desk for CoxHealthPlans members to ensure patients and their families experience patient-centered, culturally and linguistically appropriate care and telephone-based assistance.

CoxHealth customer service does not list any customer service email communications on its website. Instead, it asks patients and community members to use the Contact Us form on the CoxHealth website to let them know what's on their minds, what questions they have, or what concerns they'd like addressed.
This simple form makes it easy for anyone to provide input, ask for help, or report an issue, and their feedback would be routed automatically to the relevant department for handling. Shannon Cox, CoxHealth's system director for marketing and communications, reiterates their commitment to valuing each voice and addressing feedback as an essential step toward enhanced service. Though these messages go to an inbox checked several times daily, responses are made during business hours. i.e., Monday through Friday from 8 AM to 4 PM with a general turnaround time of around 24 hours.

The corporate headquarters of CoxHealth is at 3801 S National Avenue, Springfield, Missouri 65807, United States. The CoxHealth headquarters address is for the nominative organization. People can use this address to send official correspondence, like written comments, questions, or materials. Although you can visit the facility, it's almost always faster to reach them using their phone number or online customer service contact options. Even so, the headquarters serves as an icon of CoxHealth's deep regional roots and devotion to providing the best healthcare in Missouri.

CoxHealth's customer service hours are open Monday through Friday, 8 AM to 4 PM. This gives customer service representatives plenty of time to handle patient inquiries, billing inquiries, feedback, and other service inquiries. That time frame holds true for their online contact form response, with responses usually sent in under 24 hours. This systematized approach allows us to provide our customers with faster, more efficient support where appropriate, while any issues reported after hours are typically resolved by the next business day.

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Contact Information

CoxHealth Website:

CoxHealth Help Center:

Corporate Office Address:

CoxHealth
3801 S National Ave
Springfield, Missouri 65807
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 4:00pm


Other Locations:

1602-A N. Main St.,

Mountain Grove,

Missouri 65711,

United States


304 E. Jackson St., Suite 5H,

Willard,

Missouri 65781,

United States


700 E. Cleveland,

Monett,

Missouri 65708,

United States

More contact details

Why Customers Call CoxHealth?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Account 33%
  • Payments and Charges 17%

Customer Inquiries & Issues

50%
  • "Phone number"
  • "Unreasonable"
  • "I have been trying to get my test results for more than a week"

Account

33%
  • "Account locked"

Payments and Charges

17%
  • "Billings"

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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