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Contact Countingup Customer Service

How to Reach a Person at Countingup

Verified Contact Information

Customer Service:

  • +44 845 303 5303
    PrePay Solutions (Financial Services Partner)
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Countingup Emails:

Customer Service
About PrePay Solutions (Financial Services Partner), Partnerships
General Info
Jobs/ Career
Legal
PrePay Solutions (Financial Services Partner)
Media
support@formations.countingup.com
Help With Rregistering Your Company

Countingup Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Countingup Phone Number
+44 845 303 5303
Most Popular Countingup Email Address
support@countingup.com
Issue Resolution Rate
Low (9% reported full resolution)
Countingup Customer Service Rating
1 out of 5
Overall Customer Sentiment
Mostly dissatisfied
Contact Method Distribution
96% phone, 4% email
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Countingup Website:

Countingup Help Center:

Corporate Office Address:

Counting Limited
20-22 Wenlock Road
London, England N1 7GU
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 9:00am - 5:00pm


Financial Services Partners

Mailing Addresses:

Prepay Technologies Ltd

6th Floor

3 Sheldon Square

Paddington,

London W2 6HY


PO Box 3883,

Swindon SN3 9EA

England

More contact details

Summary of Countingup Customer Service Calls

191 TOTAL
CALLS
00:00 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Countingup?

Account Question:

  • “I can’t log in to my account keep asking for qr code and I don’t have it”
  • “Restricted account account”
  • “My account is blocked.”

Payments and Charges Question:

  • “Payment”
  • “Enable to make payments”
  • “Im enable to make payments”

Cards Question:

  • “Getting new card and signing onto bank app”
  • “My card has expired I need a new one..”
  • “My card has expired i need a new one.”

Product/ Service Question:

  • “I have a complaint”
  • “I have problem with my business app”
  • “Can't access m8 online app”

Request for Information Question:

  • “Need to speak to someone regarding a payment that was sent to me and not still come in my account”
  • “To discuss my account”
  • “Help with account”

Website/ Application Question:

  • “App doesn’t work,it’s urgent”
  • “App”
  • “I don't have my application in the phone”

Shipping and Delivery Question:

  • “I haven't received my card so I can't activate my account”
  • “The money that I transferred was not received”
  • “Money not received into personal bank account”

Refund Question:

  • “Refund”
  • “My refund”

Activation/ Cancellation Question:

  • “Cancel payment”

Return/ Replace Question:

  • “I wanted to change my address please”

Other Question:

  • “I have an issue”
  • “Online banking”
  • “Transfer the money”

Compare Countingup Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Monzo
stars-rating-fill
3.0 out of 5

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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