Contact Countingup Customer Service
Countingup Phone Numbers and Emails
Customer Service:
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+44 845 303 5303PrePay Solutions (Financial Services Partner)
Countingup Emails:
Countingup Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Countingup Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Countingup is 448453035303.
The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as Countingup may ask you for the following information to identify you as a customer: nothing.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Countingup Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Countingup is 448453035303.
The longest wait times are on Friday, while the shortest are on Sunday.
Be prepared for the call as Countingup may ask you for the following information to identify you as a customer: nothing.
People call Countingup mainly because of account, cards, payments and charges.
6% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Countingup is support@countingup.com. 67% of customers use this email address to address their issues and concerns.
Contact Information
Countingup Website:
Countingup Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Financial Services Partners
Mailing Addresses:
Prepay Technologies Ltd
6th Floor
3 Sheldon Square
Paddington,
London W2 6HY
PO Box 3883,
Swindon SN3 9EA
England
Countingup Customer Service Reviews
I'm very disappointed, I tried to call him many times, the phone rings, the robot answers and says it's closed, it doesn't matter if you call in the morning from 10 o'clock or after dinner, it's still the same, I'm still waiting for him to answer my email from last night from 4:30 p.m. no one answered me yet, I gave them information and they still haven't returned my money back, or to open my account so I can withdraw it
It has been quite horrendous and disappointing to not access my Countingup account in order to make my business account.
How Good is Countingup's Customer Service?
Summary of Countingup Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Countingup?
Account Question:
- “Account in review”
- “My account was restricted to do payments”
- “Blocked card”
Payments and Charges Question:
- “Out payments disabled”
- “Fraud”
- “Transaction”
Cards Question:
- “My card its block”
- “Card blocat”
- “Business card”
Product/ Service Question:
- “Complaints”
- “Problem with banking”
- “Problem with card”
Request for Information Question:
- “Help with account”
- “Update”
- “Ask a question concerning my account”
Shipping and Delivery Question:
- “I haven't received my card so I can't activate my account”
- “The money that I transferred was not received”
- “Money not received into personal bank account”
Website/ Application Question:
- “App”
- “I don't have my application in the phone”
Refund Question:
- “My refund”
Activation/ Cancellation Question:
- “Cancel payment”
Return/ Replace Question:
- “I wanted to change my address please”
Other Question:
- “Some person using my address”
- “Need to chase funds”
- “Scammed”
Compare Countingup Customer Service To
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