Contact Countingup Customer Service
How to Reach a Person at Countingup
Customer Service:
-
+44 845 303 5303PrePay Solutions (Financial Services Partner)
Countingup Emails:
Countingup Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Countingup Phone Number | +44 845 303 5303 |
| Most Popular Countingup Email Address | support@countingup.com |
| Issue Resolution Rate | Low (9% reported full resolution) |
| Countingup Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Account, cards, payments and charges |
| Prepare before the call to Countingup | Nothing |
Contact Information
Countingup Website:
Countingup Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Financial Services Partners
Mailing Addresses:
Prepay Technologies Ltd
6th Floor
3 Sheldon Square
Paddington,
London W2 6HY
PO Box 3883,
Swindon SN3 9EA
England
Summary of Countingup Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Countingup?
Account Question:
- “I can’t log in to my account keep asking for qr code and I don’t have it”
- “Restricted account account”
- “My account is blocked.”
Payments and Charges Question:
- “Payment”
- “Enable to make payments”
- “Im enable to make payments”
Cards Question:
- “Getting new card and signing onto bank app”
- “My card has expired I need a new one..”
- “My card has expired i need a new one.”
Product/ Service Question:
- “I have a complaint”
- “I have problem with my business app”
- “Can't access m8 online app”
Request for Information Question:
- “Need to speak to someone regarding a payment that was sent to me and not still come in my account”
- “To discuss my account”
- “Help with account”
Website/ Application Question:
- “App doesn’t work,it’s urgent”
- “App”
- “I don't have my application in the phone”
Shipping and Delivery Question:
- “I haven't received my card so I can't activate my account”
- “The money that I transferred was not received”
- “Money not received into personal bank account”
Refund Question:
- “Refund”
- “My refund”
Activation/ Cancellation Question:
- “Cancel payment”
Return/ Replace Question:
- “I wanted to change my address please”
Other Question:
- “I have an issue”
- “Online banking”
- “Transfer the money”
Compare Countingup Customer Service To
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