Costco Online Uk - Costco UK removes bad Review on Blue Whale Spas
Its quite bad when a company like Costco removes a bad review so other customers will have to go through the same horrible experience.
Offering a refund seems does not make up for the lost time and mental anguish selling poor quality, cheap stuff on line.
When a verified customer leaves a review why remove it, maybe they write there own good reviews too it just leaves it open to interpretation.
Why do verified reviews if you dont intend to let your customers give you their feed back?
Expected a more from Costco then to hide perfectly legitimate testimonials.
Come on Costco do the right thing and show your customers the truth. Put the reviews good or bad, stop manipulating
Costco uses Bazaarvoice to verify there reviews and this brings them into question as well.
check what they say about there trust markhttp://www.bazaarvoice.com/trustmark/
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We know the trust consumers place in ratings and reviews is tied directly to authenticity. That’s why, at Bazaarvoice, we’ve made it our mission to safeguard the authenticity of the reviews people depend on to make informed purchase decisions. We believe that reviews should represent the genuine, unbiased, and transparent opinion about the author’s experience with a product or service.
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• Industry-leading fraud detection technology that allows us to identify the submission source of all reviews;• Sophisticated algorithms, alerting and filtering capabilities that allow our moderation teams to identify, flag and report suspicious content; and• A dedicated team of analysts that monitors suspicious reviews to determine their authenticity.The Bazaarvoice Authenticity Policy has three main criteria that must be met for authentic review content displayed on the websites of Bazaarvoice clients
Review about: Blue Whale Spas.
Review #915215 is a subjective opinion of a user.