Contact Cornwell Tools Customer Service

The main Cornwell email address is salesadmin@cornwelltools.com. Use this channel of written communication for customer support and general inquiries. If you are interested in discussing investor relations or franchising, direct your inquiries to franchise@cornwelltools.com. Credit inquiries are accepted at techcredit@cornwelltools.com, while warranty inquiries are at custserv@cornwelltools.com.

The Cornwell Tools headquarters is based in the United States at 667 Seville Road, Wadsworth, Ohio 44281-1077, United States. This facility houses key departments, with specialists managing administration, sales, customer support, and other functions. If your matter requires an in-person discussion, please visit the central office using the Cornwell Tools address, but with prior agreement on the exact time of your arrival and the key points you will discuss.

The Cornwell Tools customer service team operates Monday through Friday from 8 a.m. to 5 p.m. ET. You can contact the dedicated customer support manager by phone or via email during the mentioned hours regarding your questions or requests. To receive a better communication experience without a long waiting time, be sure to call between 9 a.m. and 11 a.m. when phone lines are usually less busy.

If you prefer digital communication, contact Cornwell Tools online. You can do it by visiting the company’s home page. On it, go to the navigation menu in the top part and follow the “Contact us” hyperlink. You’ll be directed to a separate page with email addresses. Select the option you need and click to connect with the manager directly. The Cornwell Tools website also provides clickable social media icons in the top menu leading to the appropriate platforms.