Carlsbad, California
3 comments
Not resolved

I worked with their San Diego location to obtain a loan for a $500k condo in early 2015.Everything seemed too good to be true so I took my wife's advice and we had our Wellsfargo rep review the HUD they provided, and sure enough they had close to $4200 of fees hidden in there.

Had it been advertised as a 1 point loan fee I would have understood, but the program was supposed to be a no fee program. So I called my rep Sean Cahan and he tried to dance around with some BS excuses. I finally had to hangup the phone as I felt every word was another nonsense that just tried to cover their path.

I am glad I caught them before it was too late.Going to report them to appropriate departments.

Review about: Cornerstone Mortgage Group Home Loan.

Review #739601 is a subjective opinion of a user.

1.0
Customer service
Billing Practices
Staff
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not as described / $5000
Preferred solution Not specified

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Anonymous
Abilene, Texas, United States #1188878
I am so sorry this took place . I am not sure who the borrower is or the situation but will do whatever I can to rectify any miscommunication. I have not charged a borrower 1 point in years other than a portfolio loan and this is advertised as such. I will always offer the best rate and product that Cornerstone has to offer and pride myself on looking out for the borrowers best interest. I would love the opportunity to reconnect and go over the numbers or LE that was provided so I can see where the miscommunication was.
Anonymous
Woodbridge, New Jersey, United States #1069843
Haha! You say you "caught" them? Umm, no. Your wife did. It'd be wise to defer any and all financial decisions to her, as it's clear you'd fall for anything.
Anonymous
#1069800
Hopefully you're now one step closer to understanding that being cheap will never pay you dividends... Seriously, this is why scammers are thriving; there's never a shortage of people willing to jump on anything as long as it's absurdly cheap. You're fortunate that your better half intervened with a dose of logic and reason....

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