Corel stopped supporting VideoStudio Ultimate X6

10 of 26 Corel reviews

so i was trying to convert my VSP video file to a AVI file and i got the error File Format Mismatch so i went to customer service to get assistance with the issue and they said to me that VideoStudio Ultimate X6 was made obsolete and they discontinued coverage of the product and to immediately upgrade to the new system. I was furious with them so i ended our conversation abruptly and i will never use Corel again because they screwed me over to where i can no longer convert my videos using their obsolete program. I cannot recommend them due to their terrible customer service.

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  • What I liked
      No items
  • What I disliked
    • Awful customer service
    • Accountability
    • Product was dropped from coverage of corel

Reason of review:
Item was dropped from being covered by their services
Preferred solution:
Full refund
Monetary loss:
Product or service
Corel Video Studio Ultimate X6
Review category
review #811797

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10 of 26 Corel reviews

May 10, 2016 #1156874

Amen! I've used Corel's software since PaintShop 3 and have never had problems until now. Whatever happened to good service?

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