Sierra Vista, Arizona
1 comment
Not resolved

so i was trying to convert my VSP video file to a AVI file and i got the error File Format Mismatch so i went to customer service to get assistance with the issue and they said to me that VideoStudio Ultimate X6 was made obsolete and they discontinued coverage of the product and to immediately upgrade to the new system. I was furious with them so i ended our conversation abruptly and i will never use Corel again because they screwed me over to where i can no longer convert my videos using their obsolete program. I cannot recommend them due to their terrible customer service.

Review about: Corel Video Studio Ultimate X6.

I didn't like: Awful customer service, Accountability, Product was dropped from coverage of corel.

Review #811797 is a subjective opinion of a user.

1.3
Billing Practices
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Item was dropped from being covered by their services / $80
Preferred solution Full refund

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Anonymous
#1156874

Amen! I've used Corel's software since PaintShop 3 and have never had problems until now. Whatever happened to good service?

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