Contact Core Customer Service

The Core customer service email address for general questions is support@avalabs.org. You can use it to learn more about the company’s services, policies, and fees. If you wish to share your experience, offer a suggestion, or file a complaint, write to support@avax.network. The customer care agents will appreciate your feedback and consider your comments. They will get in touch with you to provide the required information or offer ways to resolve the problem as soon as they study your matter. Official notices and requests can be sent to legal@avalabs.org. If you have concerns regarding the Privacy Policy, send them to privacy@avalabs.org. The email address for copyright infringement inquiries is copyright@avalabs.org.

The Core address to reach the official representatives at the corporate headquarters is Ava Labs, Inc., 1177 Avenue of the Americas, 5th Floor, Suite 50922, New York, New York 10036, United States. You can mail information requests to this address to learn more about the company, its services, and policies. You can also send official correspondence and legal inquiries to this office for the Legal Department to handle. The same address is appropriate to contact the Core support team whenever you wish to share your feedback or file a complaint. The Data Protection Officer is available at this office as well to deal with Privacy Policy and Data Protection-related matters.

The Core hours of operation are not specified on the official website. However, you can try contacting their customer care within regular business hours, Monday to Friday, from 9 a.m. to 5 p.m. ET. You can send a message via live chat during customer service hours, and the support agent will respond as soon as they study your request and find ways to resolve the issue. If you message the customer relations team outside working hours, you will get a response when the chat operators are online. Alternatively, you can send your concerns, complaints, and suggestions via email whenever it is convenient for you if your matter is not time-sensitive.

To reach the customer service team via the Core website, click the chat icon in the bottom right corner of the homepage. Type your question to initiate the chat session with the virtual assistant. The chatbot will help you troubleshoot the issue. To access the chat with a live agent, visit the Help Center page and find the icon in the bottom right corner of the screen. Click the Chat tab and describe your issue to start the conversation. You can also contact customer care via social media by clicking the preferred platform’s icon at the bottom of the page.