The Coordinated Care phone number for general inquiries is 1-877-644-4613. You can contact customer care advisors at this helpline whenever you have questions about your health plan benefits and coverage or need help finding or changing a primary care provider (PCP) or specialist. You can also call this number for assistance with referrals and authorizations, as well as help with claims, billing, or payments. The same phone line can be used to request ID card replacement. The support representatives are ready to handle your complaints, suggestions, and general feedback via phone as well. To discuss the Privacy Policy concerns with the Data Protection Officer, dial 1-800-522-0088.
The Coordinated Care customer service email is coordinatedcareother@centene.com. You can use it for general questions regarding the company, its services, coverages, and fees. Existing members can contact support at coordinatedcaremember@centene.com. However, the best way to email the customer relations team is via the official website. Visit the Contact Us page to find and fill out the request form whenever you wish to share your feedback or file a complaint. The customer care agents will study your matter and get in touch with you to discuss the details, answer your questions, or offer ways to resolve the issue. To reach the Data Protection Officer on Privacy Policy-related inquiries, write to privacy@centene.com.
The Coordinated Care address to contact the company’s official representatives at the corporate headquarters is Coordinated Care, 1145 Broadway, Suite 300, Tacoma, Washington 98402, United States. You can use this address for official notices, legal inquiries, and other documentation. You can also mail the company’s agents to learn more about its services, coverages, and plans. The same address is appropriate for customer service-related inquiries. You can send your complaints, compliments, and suggestions to this office, and the support team will consider your comments and appreciate the feedback. The Data Protection Officer is available at this office as well to discuss the Privacy Policy concerns via mail.
The Coordinated Care hours are Monday to Friday from 8 a.m. to 5 p.m. PST, excluding holidays. The customer care helpline is available within these hours for questions about plans and coverage and assistance with billing issues. If you prefer to discuss your inquiry via social media, you can DM the support agents on Facebook to get a response within several business hours. Alternatively, you can email your questions and concerns to the customer relations team, and they will get in touch with you as soon as the company’s representatives study your case. You can also visit the official website whenever it is convenient to submit your request online.
To reach the customer care agents via the Coordinated Care website, click the Contact tab at the top of the homepage. Here, you will find the customer care phone number and the Phone Directory link to check the contact info of a specific department or expert you need. You can also complete a request form on the Contact Us page. Select your status from the list and fill out the form with the required information and issue details. By clicking the Phone Directory link, you will also find the email links to get in touch with the member center, its hours of operation, and mailing address.
