Contact CoolHockey Customer Service
CoolHockey Phone Numbers and Emails
Toll-Free Number:
-
(844) 965-0019
CoolHockey Email:
CoolHockey Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CoolHockey Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CoolHockey is 8449650019.
The longest wait times are on Wednesday, while the shortest are on Saturday and Sunday. The average call time is 7 minutes.
People call CoolHockey mainly because of request for information, refund, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
CoolHockey Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call CoolHockey is 8449650019.
The longest wait times are on Wednesday, while the shortest are on Saturday and Sunday. The average call time is 7 minutes.
People call CoolHockey mainly because of request for information, refund, shipping and delivery.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact CoolHockey is info@coolhockey.com.
Contact Information
CoolHockey Website:
CoolHockey Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00am - 5:00pm
Saturday - Sunday: Closed
Summary of CoolHockey Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call CoolHockey?
Request for Information Question:
- “Order Status/Not recieved”
- “Order status from 11/13, cannot get an answer or update”
- “Order updates”
Shipping and Delivery Question:
- “Order placed 11/4/24 with estimated ship date of 12/3/24 current delivery address home is being sold. Would like status and potential delivery address changed if for some ungodly reason this jersey still has not shipped”
- “Delayed package incorrect address”
- “Change shipping”
Return/ Replace Question:
- “Exchange jersey”
- “Follow up on returned jersey”
Refund Question:
- “Refund”
Payments and Charges Question:
- “Can't get 10 % discount”
Other Question:
- “Waiting for my order”
- “Jersey”
- “No communication”
Compare CoolHockey Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
