100% full Not resolved

I had Cool handle Account from the time when it was Called Pronethosting.Everything was going fine we never faced any major problem till This August.When my credit card was declined by them, I tried 8 different Credit Cards and everything was not accepted by them.

They suspended my account immediately. I tried to do transaction for more than 60 times but all of them failed. I contacted the Billing Department and reply Came from Mr. Adam R, who told me that Coolhandle is not gonna keep me as a customer, but they will help me in moving my data.

Also, they will activate the panel for 72 hours so, i can move my data myself. After 3 days finally they activated my Panel. When i logged in I was shocked to see that there was no data in it. I immediately revert back with the problem.

2 days have passed there i am still waiting for any reply from them.I have raised several tickets for same there is no reply from Billing or technical support.

Review about: Coolhandle Reseller Hosting Plan.

I didn't like: I didnot liked the customer support.

Review #689346 is a subjective opinion of a user.

2.0
Usability
Customer service
Diversity of Products or Services
Privacy and Data Security
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problems with payment / $200
Preferred solution Please provide my Backups

Had an Experience with Coolhandle?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Coolhandle - Cool Handle Webhosting Scam Coolhandle "The website www.coolhandle.com is actually run out of Aedificatore Limited Souliou, 11, Vamiko 5, 1st Floor, Office 14, Strovolos Nicosia P.C. 2018 Cyprus The order page ONLY shows monthly costs. When you get the actually..." Read more Easyspace - Hosting Auto Renew Rip-off Easyspace "Easyspace have basically stolen my money. After a shoddy service and constant issues with my Dedicated server (first the motherboard failed then the hard drive completely died) I was forced..." Read more Godaddy - Simple hosting package enquiry... MORE confused now! Godaddy "A product expert will be with you soon. Position in *** is 1. Thank you for your patience. You are now chatting with 'Kyle' you - Hi Kyle, you - I'm looking to..." Read more Bluehost - Charged for extra 4GB of VPS RAM but never provided the resources Bluehost "Ordered 4GB of extra RAM for my site hosted using Bluehost VPS plan. Credit card was charged immediately but the RAM never appeared on the machine after several reboots. Contacted..." Read more Kondaur Capital - Working with foreclosures isn't easy. Kondaur Capital "Kondaur has been a long time client of mine and out of many servicers I've worked with, they have usually been the most professional. They handle all of the expenses..." Read more Molly Maid - Just wanted the house CLEAN Molly Maid "Big mistake, agreed to let two individuals work by the hour. They were late arriving, left for lunch, did not appear to be in a hurry. I did not stand..." Read more Complain about Asus Zenfone 3 Deluxe ZS 570 KL Asus "I bought an Asus Zenfone 3 Deluxe ZS 570 KL in Gold color on April, 24th 2017. 2 weeks later it was accidentally dropped from 30 cm high. At the..." Read more Bloomex Flowers - Bloomex delivers dead flowers Bloomex Flowers "Ordered roses for my elderly mother for Mothers Day, paid extra to have them delivered the day before. The arrived late in the evening on Mothers Day so wasted the..." Read more