Skip to content
Write review For Business
  • Login

Contact Cookies Kids Customer Service

Cookies Kids Phone Numbers and Emails

Toll-Free Number:

  • (877) 942-6654
Call customer service

Customer Service:

  • (718) 585-0800
    Bronx - At 149th Street
  • (718) 991-9500
    Bronx - At Elder Avenue
  • (718) 291-7700
    Brooklyn - At 168th Street
  • (718) 797-3300
    Brooklyn - At Fulton Mall
  • (718) 287-2300
    Brooklyn - Corner of Albemarle Rd.
  • (347) 689-0300
    International

Cookies Kids Email:

Customer Service
Send Message
Is this your business?

How to Contact Cookies Kids?

Most Popular Number:

(877) 942-6654
Total calls: 29 Last call: Feb 10, 2024
author avatar
PissedConsumer Reporter

Customers can call the toll-free Cookies Kids phone number 1-877-942-6654 to get phone call assistance. For some specific locations, phone numbers can be called, such as for the Bronx at 149th Street, call 1-718-991-9500 or Bronx Elder Avenue, call 1-718-291-7700. The store at Fulton Mall can be reached at 1-347-689-0300. To speak to the agent in Brooklyn, use 1-718-797-3300. The Cookies Kids phone number for the store at 168th Street is 1-718-287-2300. Customers who want to call from outside the US can call 1-347-689-0300. The general number for all customers reaching Cookies Kids customer service is 1-718-585-0800

Customers who prefer to write emails and discuss matters can send them to Cookies Kids email at customerservice@cookieskids.com. The Cookies Kids email typically takes two to three working days. So, it's best not to email for help if the matter is urgent. If you want to send mail, it can be directed to Cookie's Kids, 510 Fulton St., Brooklyn, New York 11201, United States. This is also the Cookies Kids corporate office, where one can be reached for personal assistance.

The Cookies Kids' operation hours are 10:00 AM to 6:00 PM ET, Monday through Friday. Customers can get direct support from the Cookies Kids customer service team during these business hours. Contacting the team during these hours is best for a hassle-free experience.

The Cookies Kids website assists its customers through the site, allowing them to access the Contact Us section. Its website has various contact media that include but are not limited to phone numbers, email, and physical addresses. Furthermore, self-help is provided through the FAQ section at Cookies Kids, which is very convenient for access to frequently asked questions.
Cookies Kids' customer service is also on the most common social media, such as Facebook, Instagram, and Twitter, where customers are updated; they could leverage this channel to reach customer service.

Cookies Kids Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Cookies Kids is 8779426654. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 18 seconds.

  • People call Cookies Kids mainly because of return/ replace, activation/ cancellation, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Cookies Kids Website:

Cookies Kids Help Center:

Corporate Office Address:

Cookie's Kids
510 Fulton St.
Brooklyn, New York 11201
United States

Other Info (opening hours):

Hours of Operation:

Monday - Friday: 10:00am - 6:00pm (ET)

More contact details

Fax:

+1(877) 776-9629

Cookies Kids Rating Based on 1 Review

Rating details

4.6
more details
Delivery Service
Warranty
Customer service
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Cookies Kids Customer Service Calls

29 TOTAL
CALLS
00:18 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Cookies Kids?

Shipping and Delivery Question:

  • “Where is my order”
  • “Missing Item”
  • “Wrong size shirts”

Return/ Replace Question:

  • “Change my address”
  • “Return”
  • “Need to Return an order”

Activation/ Cancellation Question:

  • “Need and order to be cancel”

Request for Information Question:

  • “Questions about a recent purchase”

Refund Question:

  • “Refund”

Payments and Charges Question:

  • “Missing my discount”

Other Question:

  • “To see when i can get this outfit that i need for the 29th of July”
  • “Rrturn”
  • “Can't track order”

Compare Cookies Kids Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Cookies Kids? What happened? What can we help you with?
Submit review Don't show this popup