Rantoul, Illinois
Not resolved

My wife purchased a 2012 Buick Verano which came with what looked like a new set of Continental ContiProContact tires sized 235/45/R18.In less than one week as I cleaned up the car for the first time and was putting tire shine on the tires I noticed that the front and rear passenger tires had began to separate and had a noticeable gash right above the rim.

Related: Continental Tire - Major blowout

I inspected all 4 and noticed that the drivers side tire was beginning to have the same problem. I have been a Michelin tire owner for over 35 years and I have never seen a tire separate in this way, in the past whenever my Michelins had a problem i.e.: a broken belt I simply took it back to a Michelin dealer who checked the tread wear and either replaced the tire for free or replaced it at a prorated cost.

So I called Continental tire and was very disappointed to learn that they wanted me to purchase a new set of these tires at close to $1,000.00 and then send them into the company and after inspecting the tires they would either prorate them, give me a new set or as I have learned from previous buyers; give me nothing at all and I would be stuck with the same company and the same tire that I have absolutely no trust in.So I decided to put a new set of tires on the car instead of dealing with a company with this type of policy

Review about: Continental Contiprocontact Tires.

I didn't like: I would have had to purchase another set of continental tires, Poor quality, Tires were defective.

Review #761812 is a subjective opinion of a user.

Price Affordability
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
PRODUCT OR SERVICE Continental Tire Tires
Reason of Review / Monetary Loss Bad quality / $1000
Preferred solution Let the company propose a solution

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