Contact ContactsDirect Customer Service
How to Reach a Person at ContactsDirect
Verified Contact Information
Toll-Free Number:
-
1-844-553-6737North America only
Customer Service:
-
1-855-592-2237
Legal:
-
1-513-765-4321Privacy Inquiries
Customer Service:
icare@contactsdirect.com
support@contactsdirect.com
Legal:
privacyoffice@luxotticaretail.com
Privacy Inquiries
ContactsDirect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ContactsDirect Phone Number
1 (844) 553-6737
Average Calls duration
8 minutes
Most Popular ContactsDirect Email Address
support@contactsdirect.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
84% phone, 16% email
Common Reasons for Contact
Request for information, refund, shipping and delivery
ContactsDirect Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ContactsDirect Phone Number | 1 (844) 553-6737 |
| Average Calls duration | 8 minutes |
| Most Popular ContactsDirect Email Address | support@contactsdirect.com |
| Issue Resolution Rate | Low (0% reported full resolution) |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Request for information, refund, shipping and delivery |
Contact Information
ContactsDirect Website:
ContactsDirect Help Center:
Corporate Office Address:
Luxottica of America Inc.
4000 Luxottica Pl
Mason,
Ohio
45040
United States
Other Info (opening hours):
Hours:
Monday – Friday: 8:30am – 8:00pm EST
Saturday: 9:00am – 5:30pm
Sunday: Closed
Summary of ContactsDirect Customer Service Calls
21
TOTAL
CALLS
CALLS
08:15
AVG CALL
DURATION
DURATION
0%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ContactsDirect?
Request for Information Question:
- “My order update”
- “I can't get your chat support To resolve my issue so call me on my phone number I'm stuck right now”
Refund Question:
- “Refund never received”
- “Refund of gift cost”
Product/ Service Question:
- “Problems with my insurance”
Payments and Charges Question:
- “I am being scammed somebody stole my debit card and I hacked into my Gmail”
Shipping and Delivery Question:
- “Have not got an email or my product”
Other Question:
- “Track itder”
- “We Da Mafia Music Group.llc”
- “Missed merchandise”
Compare ContactsDirect Customer Service To
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ContactsDirect