Skip to content

Contact ContactsDirect Customer Service

How to Reach a Person at ContactsDirect

Verified Contact Information

Toll-Free Number:

  • 1-844-553-6737
    North America only
Call Now
Send Message

Customer Service:

  • 1-855-592-2237

Legal:

  • 1-513-765-4321
    Privacy Inquiries

Customer Service:

icare@contactsdirect.com
support@contactsdirect.com

Legal:

privacyoffice@luxotticaretail.com
Privacy Inquiries
corporate.communication@luxottica.com

ContactsDirect Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ContactsDirect Phone Number
1 (844) 553-6737
Average Calls duration
8 minutes
Most Popular ContactsDirect Email Address
support@contactsdirect.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
84% phone, 16% email
Common Reasons for Contact
Request for information, refund, shipping and delivery
View full overview

How to Contact ContactsDirect?

Most Popular Number:

(844) 553-6737
North America only
Total calls: 11 Last call: Jun 20, 2025

The ContactsDirect phone number for customers from North America is (844) 553-6737. This line is open Monday through Friday from 8.30 am to 5.30 pm EST and from 9 am to 5.30 pm EST on Saturday. Professional customer care members can advise you on available contact lenses, help you with your order, address your insurance, payment, and delivery issues, and provide assistance with other consumer inquiries.

The ContactsDirect email for customer service is support@contactsdirect.com. For informal requests, you can connect with the company on Facebook, X, or Instagram. Please note that getting in touch with the company by email is good for non-urgent questions. Otherwise, it's better to call to address the issue as quickly as possible.
If you need to get in touch with the company on legal inquiries, please shoot a note at privacyoffice@luxotticaretail.com.

The ContactsDirect headquarters is located in Ohio. Customers, media, or legal professionals who need to send their mailing inquiries to the head office should use the following ContactsDirect address: Luxottica of America Inc., 4000 Luxottica Pl, Mason, Ohio 45040, United States.

The ContactsDirect website has an option of sending an email and getting in touch with the support team via live chat. All you need to do is click on the “Contact Us” button at the bottom of the page. Then, follow the “Send Us an Email” link to contact the company via email or press the “Live Chat” button to start a conversation. ContactsDirect live chat agents are available on weekdays from 8.30 am to 5.30 pm EST. If the chat is offline, you can still leave a message and once the team is back online they will contact you.

PissedConsumer Club

Contact Information

ContactsDirect Website:

ContactsDirect Help Center:

Corporate Office Address:

Luxottica of America Inc.
4000 Luxottica Pl
Mason, Ohio 45040
United States

Other Info (opening hours):

Hours:

Monday – Friday: 8:30am – 8:00pm EST

Saturday: 9:00am – 5:30pm

Sunday: Closed

More contact details

Summary of ContactsDirect Customer Service Calls

21 TOTAL
CALLS
08:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ContactsDirect?

Request for Information Question:

  • “My order update”
  • “I can't get your chat support To resolve my issue so call me on my phone number I'm stuck right now”

Refund Question:

  • “Refund never received”
  • “Refund of gift cost”

Product/ Service Question:

  • “Problems with my insurance”

Payments and Charges Question:

  • “I am being scammed somebody stole my debit card and I hacked into my Gmail”

Shipping and Delivery Question:

  • “Have not got an email or my product”

Other Question:

  • “Track itder”
  • “We Da Mafia Music Group.llc”
  • “Missed merchandise”

Compare ContactsDirect Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about ContactsDirect? What happened? What can we help you with?
Submit review Don't show this popup