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Constant Contact Phone Numbers and Emails

Toll-Free Number:

  • (866) 289-2101
    US/Canada
Call customer service
Send Message

Customer Service:

  • (888) 428-9605
    Gainesville, FL
  • (781) 472-8120
    International
  • (970) 203-8100
    Loveland, CO
  • (855) 783-2308
    Waltham, MA
  • (866) 816-5602
    Website Builder Support (US/Canada)
  • +61 180 029 0803
    Australia
  • +3 380 091 8694
    France
  • +49 800 151 6954
    Germany
  • +91 800 040 2304
    India
  • +52 552 789 0365
    Mexico
  • +3 490 095 8714
    Spain
  • +44 808 234 9315
    UK
  • +44 808 101 4665
    Website Builder Support (International)

Accounting/ Billing:

  • (855) 229-5506
    US/Canada
  • +44 808 234 0945
    UK

Investors/ Franchising:

  • (970) 203-7499

Sales/ Reservations:

  • (781) 482-8911
    International
  • +44 800 141 3172
    UK

Constant Contact Emails:

Customer Service
Rejection of Calls, Reporting Abuse, Vulnerability Disclosure Program
Jobs/ Career
Legal
DMCA Inquiries, Privacy Inquiries
Media
Affiliates
info@constantcontact.com
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How to Contact Constant Contact Customer Service?

Most Popular Number:

(866) 289-2101
US/Canada
Total calls: 11 Last call: Oct 16, 2024
author avatar
PissedConsumer Reporter

Constant Contact provides various Constant Contact customer customer service numbers for different regions and purposes. If you are in the US or Canada and need general customer service, you can reach Constant Contact at 1-866-289-2101 toll-free. For customers in Gainesville, Florida, their Constant Contact support can be accessed at 1-888-428-9605.

If you are calling from an international location, you can contact Constant Contact at 1-781-472-8120. Moreover, if you require support for their website builder service in the US or Canada, you can dial the Constant Contact phone number 1-866-816-5602.

For customers in Australia, the contact number is +61 180 029 0803, and in France, you can reach them at +3 380 091 8694. It's worth noting that more contact numbers are available on their website, ensuring that customers from various regions and with different needs can access the support and assistance they require. The specific number to use may depend on your location and the nature of your inquiry.

To contact Constant Contact support via their website, follow these steps. First, visit their official website at www.constantcontact.com. Scroll down the homepage until you find the "Contact Us" section. Click on this link.

Within the "Contact Us" section, you will have various options to specify who you want to contact. From this section, customers can seek product support, sales inquiries, partner support, and more assistance. Select the category that best matches your needs.

Once you have chosen the relevant department, you will receive instructions on proceeding. These instructions might include contact forms, email addresses, or phone numbers for your chosen category.

If you prefer self-help, Constant Contact help also provides online resources to assist you. You can access articles, guides, and frequently asked questions to find solutions to common issues. It ensures you can easily help yourself before reaching out to their support team.

The corporate office address for Constant Contact, Inc. is Reservoir Place, 1601 Trapelo Road, Waltham, Massachusetts 02451, United States. The Constant Contact address is the company's primary headquarters for its operations. In addition to its Waltham office, Constant Contact has several other locations across the United States, ensuring accessibility for customers and partners.

These locations include Loveland, Colorado, with the address 3675 Precision Drive, Loveland, CO 80538; Gainesville, Florida, situated at 5001 Celebration Pointe Avenue, Suite 410, Gainesville, FL 32608; and Los Angeles, California, with an office at 11801 Mississippi Avenue, Suite 200, Los Angeles, CA 90025. The multiple locations listed by Constant Contact support the company's efforts to provide services and support to diverse clients across the country. You can use the relevant office address or their contact information if you need to contact Constant Contact.

Constant Contact's Help Center offers customer service support during specific hours. The Customer Service Phone Hours are from Monday to Thursday between 8:00 AM to 10:00 PM ET. On Fridays, you can call Constant Contact between 8:00 AM to 9:00 PM, and on Saturdays, customer service is available from 10:00 AM to 8:00 PM.

In addition to phone support, Constant Contact offers live chat assistance. The Customer Service Live Chat Hours align closely with the phone support schedule. The customer service operates from 3:00 AM to 10:00 PM ET on Monday to Thursday and from 3:00 AM to 9:00 PM ET on Fridays. The business hours ensure that customers have access to assistance and guidance during a substantial portion of the workweek and even on Saturdays, making it convenient for users to get the help they need for their email marketing and online marketing needs.

Constant Contact Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Constant Contact Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call Constant Contact is 8662892101. 79% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday and Wednesday, while the shortest are on Saturday. The average call time is 1 minute.

  • People call Constant Contact mainly because of account, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Constant Contact Website:

Constant Contact Help Center:

Corporate Office Address:

Constant Contact, Inc.
Reservoir Place, 1601 Trapelo Rd.
Waltham, Massachusetts 02451
United States

Other Info (opening hours):

Other Locations:

Loveland

3675 Precision Drive

Loveland, CO 80538


Gainesville

5001 Celebration Pointe Avenue

Suite 410, Gainesville, FL 32608


Los Angeles

11801 Mississippi Ave., Ste 200

Los Angeles, CA 90025


Customer Service Phone Hours (ET):

Monday - Thursday: 8:00AM-10:00PM

Friday: 8:00AM-9:00PM

Saturday: 10:00AM-8:00PM


Customer Service Live Chat Hours (ET):

Monday - Thursday: 3:00AM-10:00PM

Friday: 3:00AM-9:00PM

More contact details

Constant Contact Rating Based on 3 Reviews

Rating details

1.1
more details
Customer service
Billing Practices
Advertised vs Delivered
Reliability

Rating stats

Rating trend

Summary of Constant Contact Customer Service Calls

15 TOTAL
CALLS
01:28 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Constant Contact?

Account Question:

  • “Accounting”
  • “Unsubscribing account”

Payments and Charges Question:

  • “Billijg”
  • “Billing issue”

Product/ Service Question:

  • “Product support”
  • “Can't connect to social media”

Return/ Replace Question:

  • “Return lanel”

Employment Question:

  • “For my W2”

Activation/ Cancellation Question:

  • “Want to cancel”

Other Question:

  • “Query”
  • “CALL”
  • “Video”

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