I ordered a toy (color changing ball) and it was a total piece of junk. I returned the item the day after I received it, at my expense.
When I emailed them regarding my refund, I only received an email stating that I had not returned the item within their required time frame of 2 weeks (which I most certainly did) with confirmation of the item being received by this company provitive by USPS, with my request for a full refund.
I recieved an email from Concious Pets stating that I was "not entilted to a refund" because I did not respond within their 2 week return requierment, which I did, but still no refund of my money. Twenty six dollars might not be a lot to some people, but it is for me.
Please DO NOT buy anything from this so called company!
Product or Service Mentioned: Conscious Pets Pet Toy.
Reason of review: Bad quality.
Monetary Loss: $26.