I ordered the "Milo Nail Grinder". When I received it (in about 4 weeks time), I put fresh batteries in it and tried to use it.
Nothing happened when I pushed the power button. I contacted the company and told them it didn't work. Their response, two days later, was to tell me to put batteries in it. I thanked them for insulting me and told them I had.
Two days later I received another response telling me they would either replace it or give me a store credit.
Based on the quality of the product, it doesn't seem likely another one will work, nor do I want to wait another 4 weeks to find out. And frankly, had I realized the products were made in China, I would never have ordered them for concern over lead in pet products.
Product or Service Mentioned: Conscious Pets Pet Nail Clipper.
Reason of review: Damaged or defective.